Title: Assistant Engineer
Job ID: Location:
Land - 31 Corporation Road, SG
Description:
Job Descriptions
To ensure overall customer satisfaction with Company’s Aftersales serviceLiaising with customer to arrange the bus to be service and repaiLiaising with vendor and contractor on repair jobs or servicePerform diagnosis on vehicle for fault finding reportOpen Job card in Maximo system and demand partstake care of a team and assign them to carry out repair/service jobDiligent recording of all info in service report (mileage, parts list, fault codes, etc)Update to customer the progress timelyfollow up with customer to sign on service report to acknowledge the repair jobs, DO and PO, etcProvide breakdown support to customerCarry out recall /warranty job as documented by MAN and others Other functions as required by superior Skills
Computer literacyBasic oral and written communication in EnglishCustomer service orientatedProfessional and able to adapt to situational changesJudgement of urgencyfollow up skillothers