The incumbent shall be part of the Finance Shared Services (FSS), Accounts Receivable - Patient, Refund team responsible for managing daily refund operations.
Responsibilities:
- Handle day-to-day refund functions including to execute timely refunds to customers and ensuring the accuracy of refund requests.
- Perform bank reconciliation and relevant monthly postings for financial accuracy.
- Ensure timely closure of GL accounts within timeline.
- Liaise with patients/ customer to address and resolve refund-related matters effectively.
- Work closely with Institution's Business Office on refund matters.
- Any other ad-hoc duties assigned.
Job Requirements:
- At least Diploma in Accountancy or equivalent with at least 1-2 years relevant experience in Accounts Receivable
- Proficient in Microsoft Office; SAP experience would be an advantage
- Possess good communication skills to communicate with stakeholders of all levels
- Able to work under pressure and within tight deadlines
- Outgoing personality that enjoys working with people
- Meticulous, high integrity and have a positive work attitude