Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Assistant Front Office Manager.
Singapore Jobs Expertini

Urgent! Assistant Front Office Manager Job Opening In Chinatown Singapore – Now Hiring Park Regis by Prince

Assistant Front Office Manager



Job description

Job Summary

To assist the Rooms Division Manager in overseeing the daily operations of the front desk or reception area, ensuring smooth and efficient service delivery to guests or clients.

This role involves managing staff, handling guest interactions, and maintaining a clean and well-organised front office environment.

Job Responsibilities

Operations

  • To be thoroughly familiar with all aspects of the Rooms Division Department and the hotel.

  • To have complete knowledge of the local area and the competitor hotels.

  • To be proficient with all the tasks of the front office and ensure all team members adhere to the prescribed standards.

  • To supervise the day-to-day operations, ensuring set service standards are delivered and customer satisfaction is maintained.

  • To assist and guide the team in resolving operational issues.

  • To ensure team members are informed and communicate all corporate office instructions and policies, the hotel's promotions and prevailing room rates.

  • To relieve any Rooms Division supervisory and Duty Manager positions.

  • To ensure the front office meets all group bookings requirements.

  • To respond to guests' reviews timely manner.

Team Management

  • To plan the duty roster to ensure that the appropriate staffing strength is maintained within the guidelines.

  • To maintain accurate records of all leave types within the department.

  • To plan monthly room division training and keep the records and training materials.

  • To ensure all team members adhere to the prescribed grooming standards.

  • To induct the new team members and assign a mentor to ensure the new team member settles in.

Finance and Revenue

  • To ensure that in-house guests' credit balances are in order.

  • To ensure Permanent Master Accounts are settled promptly.

  • To ensure the current budget is adhered to.

  • To constantly review the expenses and make recommendations to control costs.

  • To maximise revenue through upselling programs.

Others

  • To maintain a highly visual presence in the main lobby.

  • To review and revise, whenever necessary, the Standard Operating Procedures, manuals and materials.

  • To assist with SEIBU PRINCE Global Rewards, increasing the number of new members signed up, the number of members returning, etc.

  • To ensure all team members have been trained in the fire and emergency procedures and are fully aware of their responsibilities.

  • To be proactive in making suggestions for improving the department and organisation.

  • To carry out any other reasonable duties as requested by the Management.

Training and Development

  • To conduct job coaching and training for team members.

  • to assist with the performance management of the team members.

  • To participate in any training programs as assigned by the Rooms Division Manager.

Talent Profile

  • Relevant experience in the hospitality industry in a similar capacity.

  • Excellent written and oral communication skills.

  • Ability to work under minimal supervision.

  • Highly customer service-oriented.

  • Good management skills


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Assistant Front Potential: Insight & Career Growth Guide


  • Real-time Assistant Front Jobs Trends in Chinatown Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistant Front in Chinatown Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24074 jobs in Singapore and 19490 jobs in Chinatown Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Assistant Front roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Assistant Front Office Manager Job?

    Great news! is currently hiring and seeking a Assistant Front Office Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Park Regis by Prince adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Assistant Front Office Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Chinatown Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Assistant Front Office Manager?

    Key qualifications for Assistant Front Office Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Assistant Front Office Manager?

    To improve your chances of getting hired for Assistant Front Office Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Assistant Front Office Manager Job Success
    Park Regis by Prince interview tips for Assistant Front Office Manager

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Park Regis by Prince's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Assistant Front Office Manager interview at Park Regis by Prince, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Park Regis by Prince's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Assistant Front Office Manager Positions

    Setting up job alerts for Assistant Front Office Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!