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Urgent! Assistant Front Office Manager Job Opening In Singapore, Singapore – Now Hiring MURRAY PTE. LTD.

Assistant Front Office Manager



Job description

An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:

  • Maxwell Reserve, Autograph Collection Hotel (Marriott);

  • Duxton Reserve, Autograph Collection Hotel (Marriott);

  • The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

  • The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

  • Yellow Pot, Anouska's (Duxton Reserve)

  • Shikar, Cultivate Cafe, Isabel Bar, Officers' Mess Polo Bar (Maxwell Reserve)

  • The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

  • GupShup (The Serangoon House)

Garcha Group Benefits:

  • As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

  • As an associate of a Marriott hotel, you have access to the Global Learning + Development tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

    (see attached for full Marriott benefits)

  • 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

  • 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

  • Processing guest check-ins and room assignments following hotel's rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
  • To provide assistance when required for luggage's, safety box, additional guest room keys, transportation etc.

  • Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
  • Answer enquiries about hotel services, in house events, directions, attractions etc
  • Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
  • Perform night audits during midnight shift and prepare necessary reports
  • Handle any loyalty membership Bonvoy related enquiries, including adequate management of Preferred, Gold and Platinum members
  • To always be on time and at work when scheduled, in proper grooming and uniform
  • To always remain professional with positive attitude and actions when communicating with guest and associates
  • Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.

  • Any other duties / task as requested by management

Other Requirements

  • Candidate must possess at least Professional Certificate/NITEC in any field
  • Required language(s): English, preferable one other spoken language
  • At least 2 year(s) of working experience in a related field
  • Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
  • Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent


Required Skill Profession

Other General



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