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Assistant Lead Engineer - EUC (Cluster Infra Office) Job Opening In Singapore, Singapore – Now Hiring Synapxe


Job description

Overview
Position Overview
An Associate End User Computing (EUC) Engineer provides technical support to end users, assisting with hardware and software issues, and ensuring smooth operation of IT systems.

This role involves responding to service tickets, performing system maintenance, and supporting the implementation of new systems.


This is a 2year Direct Contract Role
Responsibilities
Technical Support: Provide technical assistance to end users for hardware and software issues.


Service Tickets: Respond to, document, and resolve service tickets in a timely manner.


Installations and Configurations: Assist users with installations and configurations of IT equipment.


System Implementation: Support the installation and testing of new hardware and software.


System Integration: Ensure integration and compatibility of new systems with existing infrastructure.


Report Development: Assist in the development of new report templates and formats.


System Maintenance: Perform routine system maintenance and backups.


Disaster Recovery: Participate in disaster recovery drills and system recovery processes.


Documentation: Maintain documentation of system activities and procedures.


Technology Research: Conduct research on new technology.


Issue Resolution: Identify, diagnose, and resolve technical problems.


Troubleshooting: Simulate user issues to troubleshoot and resolve operating difficulties.


Preventive Measures: Develop preventive measures and solutions to reduce user problems.


Collaboration: Work with cross-functional teams to understand support requirements.


Process Improvement: Assist in the development of checklists and methods for issue resolution.


Mentoring: Provide support and guidance to colleagues with less experience.


Requirements
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Seniority level
Mid-Senior level
Employment type
Contract
Job function
Engineering and Information Technology
Industries: IT Services and IT Consulting
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Required Skill Profession

Other General


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Synapxe adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Assistant Lead Engineer EUC (Cluster Infra Office) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Lead Engineer EUC (Cluster Infra Office) Job Success

Synapxe interview tips for Assistant Lead Engineer   EUC (Cluster Infra Office)

Here are some tips to help you prepare for and ace your Assistant Lead Engineer EUC (Cluster Infra Office) job interview:

Before the Interview:

Research: Learn about the Synapxe's mission, values, products, and the specific job requirements and get further information about

Other Openings

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During the Interview:

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Final Thought:

To prepare for your Assistant Lead Engineer EUC (Cluster Infra Office) interview at Synapxe, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Synapxe's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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