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Assistant Lead Engineer - EUC (Cluster Infra Services) Job Opening In Singapore, Singapore – Now Hiring Synapxe


Job description

Assistant Lead Engineer - EUC (Cluster Infra Services)

Join to apply for the Assistant Lead Engineer - EUC (Cluster Infra Services) role at Synapxe

The Systems Support Engineer undertakes complex projects related to system provisioning, installations, configurations as well as monitoring and maintenance of systems.

He/She applies highly developed specialist knowledge and skills in systems administration and works toward continuous optimisation of system performance.

Position Overview

The Systems Support Engineer is able to quickly and effectively solve issues as they arise.

He is able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team.

Role & Responsibilities

  • Oversee service level agreements and service improvements
  • Manage the development of service-level objectives and targets
  • Monitor service-level objectives to ensure that requirements are met or exceeded
  • Develop client satisfaction metrics and service procedures
  • Propose recommendations to improve performance and client satisfaction

Design and develop new systems

  • Develop new systems in accordance with business analysis and systems requirements
  • Design security and integrity controls
  • Install, modify, implement and maintain systems
  • Define the system maintenance procedures
  • Lead research initiatives for the development of advanced and automated approaches for system administration

Optimise systems performance

  • Explore opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
  • Conduct system audits and upgrades
  • Develop automated processes to define, measure, and report on service quality, stability and capacity

Resolve system-related incidents

  • Conduct risk assessments of systems
  • Investigate cause of systems issues and resolve issues to ensure uninterrupted operations

Team Management

  • Manage team operations, including budgeting, work allocation, and staffing
  • Establish clear goals and accountability for team members

Security and Compliance

  • Ensure systems meet top security standards and comply with regulations
  • Conduct security audits and implement corrective actions

Vendor Management

  • Ensure projects adhere to governance principles and standards
  • Manage vendor relationships and resolve high-impact conflicts

Requirements

  • Bachelor's degree in IT or equivalent
  • Minimum 7 years of relevant working experience or equivalent
  • Excellent communication and interpersonal skills to collaborate effectively with the teams
  • Ability to manage platform uptime, troubleshoot complex issues and support large-scale rollouts

Employment Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Engineering and Information Technology

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Required Skill Profession

Software Architecture & Engineering


  • Job Details

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Are You Looking for Assistant Lead Engineer EUC (Cluster Infra Services) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Synapxe adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Lead Engineer EUC (Cluster Infra Services) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Lead Engineer EUC (Cluster Infra Services)?

Key qualifications for Assistant Lead Engineer EUC (Cluster Infra Services) typically include Software Architecture & Engineering and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Lead Engineer EUC (Cluster Infra Services) Job Success

Synapxe interview tips for Assistant Lead Engineer   EUC (Cluster Infra Services)

Here are some tips to help you prepare for and ace your Assistant Lead Engineer EUC (Cluster Infra Services) job interview:

Before the Interview:

Research: Learn about the Synapxe's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Lead Engineer EUC (Cluster Infra Services) interview at Synapxe, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Synapxe's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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