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Urgent! Assistant Manager, Academic Services Job Opening In North West Community Development Council – Now Hiring RecruitFirst Pte. Ltd

Assistant Manager, Academic Services



Job description

Join a dedicated and professional team within the Office of Academic Services at a leading tertiary institution.

We are committed to supporting student success through high-quality academic services and are looking for a driven and detail-oriented individual to be part of our Examinations team.

West
8 months
Mon- Thurs 8.30am-5.45pm, Fri 8.30am – 5.15pm
up to $4500

Key Responsibilities

Examination Planning & Execution
• Assist in the end-to-end planning and smooth conduct of semester and special term examinations, including both written and digital formats.
• Ensure all examinable courses are accurately scheduled into appropriate venues, optimising space and seating arrangements.
• Coordinate the deployment of invigilators and ensure all examination venues are fully equipped and ready.
• Collaborate with schools and departments to troubleshoot and resolve any exam scheduling or logistical issues.
• Oversee special arrangements for students requiring alternative exam provisions, and provide on-site support during exam sessions to handle any incidents or disruptions.
• Manage the receipt and processing of students' medical certificates (MCs), ensuring timely updates and accessibility for Boards of Examiners (BOE).
• Conduct data analysis on examination trends and course loads to inform future planning and resource optimisation.

Stakeholder Engagement
• Respond promptly and professionally to queries from schools, departments, and students regarding examination matters.
• Maintain accurate records and issue logs to facilitate effective follow-up and continuous process improvement.

Administrative & Operational Support
• Provide operational and administrative support to the Team Lead and contribute to exam-related functions.
• Participate in projects and other duties as assigned to support the overall success of the Exams team.

Requirements
• Min.

Degree in any relevant discipline.


• 3–5 years of supervisory experience, preferably in higher education or academic services
• Experienced in exam planning and event operations
• Proficient in IT applications; SQL knowledge is a plus
• Familiar with data protection, confidentiality, and contingency planning
• Singaporeans Only

Interested applicants, Click APPLY with your resume now

We regret to inform that only shortlisted candidates will be notified*

Lavia Tay (R
RecruitFirst Pte Ltd (E.A.13C6342)


Required Skill Profession

Other General



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