Location:
Geylang Bahru/Potong Pasir
Duration:
1 year contract
Working Hours:
Mon - Fri, 8:30 - 6pm
Salary:
Up to $5000 + 1 month bonus
Job Responsibilities
Core Operations
Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works.
Maintain and update the resident database, including onboarding, sign-ups, and cancellations.
Process contractor invoices and ensure timely payments.
Manage invoicing and collection of payments from residents.
Reporting & Analysis
Prepare management reports and dashboards to track operational performance.
Analyze data trends to identify areas for improvement and support strategic planning.
Administrative & Project Support
Assist the management team with project coordination and administrative tasks.
Liaise with internal and cross functional departments to ensure alignment and timely execution of deliverables.
Governance and Process Improvement
Lead the transition of the billing process to reduce manual intervention and optimize manpower.
Develop and enhance SOPs and Business Continuity Plans (BCPs) to ensure business continuity.
Establish governance frameworks across functions to ensure compliance with company policies and facilitate transition into Business-As-Usual (BAU) operations.
Ensuring regulatory and operational compliance.
Driving continuous improvement.
Job Requirements
Minimum 3–5 years of experience in administration, backend operations and process improvement.
Proven experience in defining, mapping and maintaining process frameworks.
Advanced Microsoft Office skills, especially Excel (pivot tables, formulas, dashboards), Power BI.
Experience using Salesforce for resident or customer relationship management.
Familiarity with ServiceNow for workflow automation, ticketing, or service management.
Comfortable working with data visualization tools and enterprise systems.
Jessie Hoe Huey Miin
CEI Reg.
No.: R
EA: 99C4599
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