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Urgent! Assistant Manager - Cage Operation Job Opening In WorkFromHome – Now Hiring Resorts World at Sentosa Pte Ltd

Assistant Manager Cage Operation



Job description

Company description

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa.

Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark.

Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino.

RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans.

The integrated resort also offers world-class entertainment, from original resident productions to concerts.

RWS has been named Best Integrated Resort since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia‑Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group.

For more information, please visit

Job description

Job Responsibilities

  1. Manage cage operations, chip bank, and collection functions during assigned shifts, ensuring smooth and efficient service;
  2. Supervise casino cage operational staff and ensure delivery of high level of customer service to customers;
  3. Respond to customer service inquiries, feedback and issues in a timely and professional manner.

  4. Monitor and verify financial transactions including cash, chips, payouts, etc., to ensure accuracy and compliance.

  5. Be vigilant and focused on identifying any irregularities in the operational areas;
  6. Ensure strict compliance with regulatory requirements, established policies and standard operating procedures; and
  7. Other assignments as directed by Management

Job Requirements

  • Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age
  • Minimum GCE `N' level or an equivalent qualification
  • Prior experience in supervisory or management positions in a casino cage, banking or cash handling environment is preferred
  • Ability to supervise and train staff, manage work schedules, and ensure adherence to company policies and procedures
  • Willing to work rotating shifts, including nights, weekends and Public Holidays.

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Required Skill Profession

Operations & Business Administration



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