Assistant Manager, Contract Management (HR Shared Services) page is loaded
Assistant Manager, Contract Management (HR Shared Services) Apply locations NTU Main Campus, Singapore time type Full time posted on Posted 28 Days Ago job requisition id R The Assistant Manager plays a critical role in ensuring the efficient and accurate delivery of HR operational services.
This position will directly supervise 2 team members, providing guidance and support to maintain high standards of service delivery across a range of HR functions.
The Assistant Manager will be responsible for overseeing day-to-day operations, ensuring compliance with policies and procedures, and contributing to the continuous improvement of HR processes.
Responsibilities:
Supervise a team to provide HR operational support in the following areas, in alignment with University’s policies and guidelines:
Contract renewal
Retirement & Re-employment
Job Changes including transfers, secondments, job upgrades, time type
Staff confirmation
Exit management
External/internal work consultancy
Ensure tasks and enquiries undertaken by the team are resolved and completed in a professional and timely manner in accordance with the service level agreements (SLA)
Improve internal controls, processes and procedures to ensure high standards of quality, efficiency and governance
Participate in process improvements projects as well as propose improvements to service delivery standards within the team
Collaborate and build good working relationships with multiple stakeholders and departments within the University
Requirements:
Human Resource Management, or business related degree
Preferably 4 years of relevant experience (including 1 year of supervisory experience)
Good HR knowledge in Employment Act and labour laws of Singapore and experience in HR Operations
Strong interpersonal and communication skills
Strong organizational, time management skills
Proficient in Microsoft Office applications
Working knowledge of Workday is an advantage
Meticulous, resourceful and innovative with a positive attitude
We regret that only shortlisted candidates will be notified.
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NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU ( ).
Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years.
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Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district.
Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.
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