Assistant Manager, Contract Management (HR Shared Services)
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Assistant Manager, Contract Management (HR Shared Services)
role at
Nanyang Technological University Singapore
Assistant Manager, Contract Management (HR Shared Services)
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Join to apply for the
Assistant Manager, Contract Management (HR Shared Services)
role at
Nanyang Technological University Singapore
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The Assistant Manager plays a critical role in ensuring the efficient and accurate delivery of HR operational services.
This position will directly supervise 2 team members, providing guidance and support to maintain high standards of service delivery across a range of HR functions.
The Assistant Manager will be responsible for overseeing day-to-day operations, ensuring compliance with policies and procedures, and contributing to the continuous improvement of HR processes.
Responsibilities
Supervise a team to provide HR operational support in the following areas, in alignment with University’s policies and guidelines:
Contract renewal
Retirement & Re-employment
Job Changes including transfers, secondments, job upgrades, time type
Staff confirmation
Exit management
External/internal work consultancy
Ensure tasks and enquiries undertaken by the team are resolved and completed in a professional and timely manner in accordance with the service level agreements (SLA)
Improve internal controls, processes and procedures to ensure high standards of quality, efficiency and governance
Participate in process improvements projects as well as propose improvements to service delivery standards within the team
Collaborate and build good working relationships with multiple stakeholders and departments within the University
Requirements
Human Resource Management, or business related degree
Preferably 4 years of relevant experience (including 1 year of supervisory experience)
Good HR knowledge in Employment Act and labour laws of Singapore and experience in HR Operations
Strong interpersonal and communication skills
Strong organizational, time management skills
Proficient in Microsoft Office applications
Working knowledge of Workday is an advantage
Meticulous, resourceful and innovative with a positive attitude
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTU
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Management and Manufacturing
Industries Higher Education
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