Assistant Manager – Digital Workplace

Assistant Manager – Digital Workplace (User Services)


Roles and Responsibilities



• Engage our APAC stakeholders and IT Partner in a common transition and transformation journey

• Manage and support Mercedes-Benz (MB) global Transition and Transformation with our IT Partner(s) on Service

• Desk(SD), Onsite & Logistics (OL), Device as a Service (DaaS) and Managed Print Service (MPS) in Asia Pacific (APAC)

• Ensure adherence to our global technology standards and processes; Track project status and milestones with IT

• Partner(s); Support our global Workplace transformation (Omni-channel, chatbot, automation)



Qualifications

• Bachelor's degree in Computer Science or equivalent professional experience

• At least 5 to 8 years working experience in an IT Position

• Strong IT infrastructure background in Workplace such as Printer, Laptop, Service Desk, etc.

• Experience in Global IT project management and implementation in a large enterprise

• ITIL certified

• Strong data analysis and summary skills

• Ability to converse and communicate fluently in English is essential.

Candidate needs to interact and work with markets in the APAC region and Germany.

• Ability to work independently and adapt in a fast-changing environment with minimum supervision

• Works collaboratively in a team environment with a spirit of co-operation





Please email your cv to Career@U3infotech.com



About the Company

U3 Infotech is a Technology Solutions, Managed Services, and Talent Management Solutions company with over 2 decades of experience in the APAC region since 2002.

Our clients include Fortune 100, MNCs, Leading Regional Organizations, Government organizations, and Start-ups.

We work with clients across Banking, Insurance, Bioscience, Pharmaceutical, Healthcare, Engineering, Product, and Supply Chain domains.



We have been growing rapidly through value creation, solving complex problems, and addressing the opportunities of our clients’ businesses.

We differentiate ourselves through our deep commitment at all levels, entrepreneurial mindset, outcome-driven approach, and financial resources