Urgent! Assistant Manager, Guest Service Job Opening In Singapore, Singapore – Now Hiring CapitaLand
Assistant Manager, Guest Service page is loaded **Assistant Manager, Guest Service**locationsSingapore, Central Singapore
time typeFull time
posted onPosted Today
job requisition idJR
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups.
Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
**Job Description****Responsibilities** You will: * Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground * Review and implement the standard operating procedures (SOPs) and corporate standard and guidelines, ensuring that the department adheres to them * Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness * Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations * Promote teamwork and quality service within the team and coordination with the other departments * Manage the expenses of the department and prepare the annual departmental operating budget and finance * Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities * Attend to and anticipate guests’ queries and needs, especially those of VIP guests’, and perform the appropriate service recovery when necessary * Review and follow up on guests’ feedback and satisfaction scores to improve quality and standards * Ensure smooth check-in and check-out for guests * Coordinating with the Housekeeping team to ensure that arrival apartments are ready before the check-in time * Verifying the accuracy of all guests’ registration and check-out documents.
* Assist to develop pricing strategies and manage apartment allocations to maximize revenue and occupancy * Review activities and brainstorm strategies to improve residents’ experiences * Report any damage and maintenance defects to the Engineering Department * Manage cash handling responsibilities, perform daily audit checks of all cashier closings, cash floats, guest registration forms, guest ledger balances, accounts receivable and aged debtors reports for corporate accounts * Work with the Finance Department to monitor and follow up on receivables and processing of payables * Perform and approve for cash and credit card refunds and ensure documents are checked and submitted to Finance * Ensure that all payments are collected by the team upon check-in, and that all guest refunds through credit cards are submitted to Finance * Account for all credit card settlements and ensure they tally with actual postings and amounts needed to be charged * Coordinate with Reservations and Sales Team on corporate clients and group bookings **Job Requirements**You have: * At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory or Managerial role * Attained at least a Degree, Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification.
* Service-oriented * Supervisory or Managerial skills * A Team Player * Passion for coaching and guiding.
* Passion in learning a variety of tasks, including handling paperwork and managing a team * Willingness to perform shifts.
**Benefits*** Flexible benefits with comprehensive medical coverage for self and family* Training and development opportunities* Subsidised rates at Ascott serviced residences-* Strong advocate of staff volunteerism* Wellness programmes**Closing Statement:**At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values.
We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.Only shortlisted candidates will be notified.In 2025, CapitaLand celebrates 25 years of excellence in real estate and continues to innovate and shape the industry.
Within its ecosystem, CapitaLand has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain.
With this full range of capabilities,
CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses.
#J-18808-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Assistant Manager Potential: Insight & Career Growth Guide
Real-time Assistant Manager Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistant Manager in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 56918 jobs in Singapore and 48940 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Assistant Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CapitaLand is currently hiring and seeking a Assistant Manager, Guest Service to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Assistant Manager, Guest Service Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CapitaLand adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Assistant Manager, Guest Service Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Assistant Manager, Guest Service typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Assistant Manager, Guest Service, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Assistant Manager, Guest Service interview at CapitaLand, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CapitaLand's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Assistant Manager, Guest Service is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!