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Urgent! Assistant Manager - IT Operations (Cluster Office) Job Opening In Singapore, Singapore – Now Hiring Synapxe
Position Overview
We are seeking for a highly driven candidate to be part of Cluster Office supporting an Institution.
This role reports to the Institution Lead and is required to work closely with Institution senior stakeholders, and Institution Users, Synapxe CIO Office, Synapxe Program & Support Teams, Optech Team, IT service suppliers, and external collaborators/partners.
This role will be based on-site at Novena.
Role & Responsibilities
Assist Institution Lead to oversee and ensure the smooth running of daily IT operations in NNI (including Infra, Network, EUC and Security)
Assist Institution Lead on advisory to Institution stakeholders on IT matters
Assist Institution users on escalation matters
Evaluate potential solutions for institution users and make recommendations to resolve business problems
Work closely with users and delivery teams to resolve IT issues to ensure timely resolution/implementation
Support Institution users on resolution of Infra and applications-related issues and requirements, IT audits, IT security/data governance and compliance requirements
Work closely with all internal and external stakeholders/partners to implement and manage compliance to security best practices to ensure secure and reliable IT applications and systems
Work closely with Synapxe PMs and IT service suppliers on project implementations (project governance, procurement governance, review approval papers, chase for project approvals and project charter signatories)
Assist Institution Lead to support Institution users’ IT innovation initiatives
Assist Institution Lead to oversee small scale IT project implementations in Institution
Assist Institution Lead in yearly budgeting and workplanning for IT CAPEX and OPEX
Develop and maintain stakeholder relationships among users, vendors, project teams and SingHealth management
Perform secretariat duties for selected boards and committees
Present reports and project updates to stakeholders on a regular basis
Oversee contract and maintenance renewal of vendors
Undertake any other requests as assigned by Reporting Officer.
Requirements
Bachelor's Degree in Computer Science, Information Systems or related discipline
At least 6 years of relevant working experience
Strong Service oriented traits towards Institution stakeholders
Strong interpersonal skills with the ability to work with different groups of stakeholders
Possess strong analytical skills and keen ability to manage difficult situations
Excellent written, verbal communication and presentation skills
Highly driven and proactive mindset
Team player and self-starter able to work independently with minimal supervision
Basic infrastructure knowledge (servers, network and end-user computing devices)
Experience in the healthcare industry is an added advantage
Apply Now
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Unlock Your Assistant Manager Potential: Insight & Career Growth Guide
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Great news! Synapxe is currently hiring and seeking a Assistant Manager IT Operations (Cluster Office) to join their team. Feel free to download the job details.
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