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Urgent! Assistant Manager (Key Accounts)/(Business Development) Job Opening In Singapore, Singapore – Now Hiring NAVA 1872 PTE. LTD.

Assistant Manager (Key Accounts)/(Business Development)



Job description

Key Account Management
Introduce new B2B key accounts (corporates, hotels, restaurants, cafés, airlines).


Act as the primary point of contact for clients, ensuring consistent service, strong relationship building, and timely resolution of issues.


Conduct quarterly business reviews with key partners to identify growth opportunities and align on sales/marketing plans.


Monitor account performance (sales trends, margins, order cycles) and take corrective action when necessary.


Business Development
Identify and prospect new B2B clients in target sectors (hospitality, corporate gifting, F&B groups, specialty retail).


Prepare proposals, pricing models, and presentations tailored to client needs (e.g., custom blends, private labels, exclusive products).


Negotiate contracts and terms to maximize both revenue and brand positioning.


Sales Planning & Execution
Work with the Head of Business Development to set sales targets, forecast demand, and track performance against KPIs.
Prepare regular reports (monthly, quarterly) on account sales, pipeline, and market developments.


Support in preparing tenders, RFP submissions, and trade partnership agreements.


Ensure compliance with pricing strategy, discount policies, and credit control.


Cross-Functional Collaboration
Liaise with supply chain & operations to ensure accurate forecasting, stock allocation, and timely deliveries to key accounts.


Partner with marketing for B2B campaigns, tasting events, and trade exhibitions.


Work with finance on invoicing, collections, and profitability analysis.


Provide feedback to product development on market trends, client requests, and competitor activity.


Client Experience & Retention
Drive initiatives that strengthen loyalty (exclusive previews, custom solutions, training for client staff on tea knowledge).


Resolve service or product-related issues promptly to maintain client trust.


Maintain a client database with updated profiles, contacts, and interaction history.


Market & Competitor Intelligence
Stay updated on market trends, competitor activities, and client shifts in preferences.


Recommend adjustments in sales strategy, product positioning, or partnerships based on insights.


Identify opportunities for upselling (premium teas, accessories, gifting) and cross-selling (events, workshops, retail tie-ups).


Requirements
Bachelor’s degree in Business Administration, Marketing, Hospitality, or a related field.


Diploma holders with strong B2B sales experience may also be considered.


4 – 6 years of B2B sales / business development / key account management experience, ideally in F&B, hospitality, corporate gifting, or lifestyle products.


Proven track record of acquiring new accounts and growing existing client relationships.


Experience in preparing proposals, tenders, and contracts.


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Required Skill Profession

Other General



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