Assistant Manager, Languages / Content (Bangkok-based)
Join Agoda’s global Travel Technology team as an Assistant Manager, Languages / Content in Bangkok.
As a key member of our Languages team, you will lead linguists, drive high‑quality output from external vendors and freelancers, and continuously improve our translation processes.
Scope
You will coach a group of translators and language specialists.
You’ll manage translation projects and workstreams, set and track KPIs, and analyze data on cost, turnaround times and quality.
You’ll support product managers with linguistic requirements and help implement new technologies.
Key Responsibilities
- Manage, coach and develop a team of translators and language specialists.
- Drive high‑quality output from external localization vendors and freelancers.
- Set, track and own localization KPIs; monitor team and individual performance.
- Prioritize translation requests, build roadmaps and track execution.
- Collect and analyze data on cost, turnaround times and quality.
- Run and analyze A/B tests on translations to improve language experience.
- Develop and run language quality assessment projects.
- Support product managers with linguistic requirements and best practices.
- Continuously analyze and improve translation processes and workflows.
- Follow and evaluate new localization technologies.
What You’ll Need to Succeed
- At least 2 years’ experience managing localization teams or projects.
- Proven analytical skills and a data‑driven approach.
- Strong communication and organizational skills.
- Experience with translation workflows and tools; SQL expertise is a plus.
- Fluency in English required; additional language skills are a plus.
Discover More About Working At Agoda
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Equal Opportunity Employer
At Agoda, we pride ourselves on an inclusive environment that welcomes diverse talent.
Employment is based on merit and qualifications.
We are committed to equal employment opportunity for all protected characteristics and will keep your application on file for future vacancies.
Disclaimer
We do not accept unsolicited third‑party or agency submissions.
If we receive speculative CVs, we reserve the right to contact and hire the candidate directly without any recruitment fee.
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