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Urgent! Assistant Manager, Limousine Services Job Opening In Singapore, Singapore – Now Hiring RESORTS WORLD AT SENTOSA PTE. LTD.

Assistant Manager, Limousine Services



Job description

Roles & Responsibilities

Primary Responsibilities:

  • Oversee limousine operations and manage a team of coordinators and drivers
  • Ensure smooth daily operations while adhering to department procedures and company policies
  • Exhibit leadership, teamwork, time management, customer orientation, and proficiency in limousine services
  • Supervise and lead the team in Limousine Command Center
  • Coordinate with front desk/butler services, business development hosts, and drivers
  • Manage limousine-related information and address transport arrangements, waiting times, and pick-up/drop-off locations
  • Conduct regular checks on grooming and service standards for both in-house and outsourced team members
  • Monitor team interactions to ensure effective communication with stakeholders
  • Maintain vehicle cleanliness and ensure all amenities are in place
  • Review and plan daily bookings and manage resources, including outsourcing vehicles as needed
  • Forecast vehicle requirements for upcoming events and plan deployment with the Limousine Command Center team
  • Ensure timely dispatch of all limousine bookings
  • Plan and manage team rosters according to operational needs
  • Resolve booking, dispatch, or guest-related issues promptly and update relevant departments
  • Address operational issues proactively and escalate to the Operations Manager when necessary
  • Develop effective communication with stakeholders to understand departmental workflows
  • Assign duties, conduct training and assessments, update checklists, and handle shift handovers
  • Attend training sessions and department meetings as scheduled
  • Perform additional duties as assigned by the immediate supervisor

Requirements:

  • Minimum Diploma in Hotel Management
  • Minimum 3 years of experience in Transport Services as middle management
  • Possess good written and verbal communication skills
  • Resourceful, meticulous, organized and detailed oriented
  • Able to work independently in a dynamic and fast-paced environment
Tell employers what skills you have
Coaching
Leadership
Job Scheduling
Outsourcing
Middle Management
Vehicles
Time Management
Business Development
Hotel Management
Customer Orientation
Able To Work Independently


Required Skill Profession

Other General



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