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Assistant Manager, Membership Operations Job Opening In North East Community Development Council – Now Hiring HomeTeamNS


Job description

Job Summary:

The Assistant Manager, Membership Operations is responsible for driving membership retention and growth, developing and streamlining processes, overseeing the execution of membership-related projects and campaigns, enhancing member experiences and offerings, and managing the Membership Operations and Administration budget.

Job Responsibilities:

  • Lead and motivate the Membership Operations team.

  • Oversee membership drives and ensure the effective and efficient review and development of end-to-end membership operational processes.

  • Spearhead membership initiatives to enhance membership management systems and streamline workflows, ensuring outstanding membership services delivery and exceptional customer's experiences.

  • Work collaboratively with colleagues to enhance the Customer Relationship Management (CRM) system, enabling the collection and generation of valuable data that provides insights to boost membership retention and foster growth.

  • Develop reports and dashboards to track membership performance, define and implement key membership data processes, ensuring accurate capture and updates.

  • Improve member's onboarding and renewal procedures.

  • Provide timely, professional administrative support for stakeholder engagement.

  • Ensure membership processes comply with data protection laws.

  • Oversee the HomeTeamNS Loyalty Rewards programme, including coordinating with tenants and partners on mobile receipt scanning for Rewards+ (HPoints) issuance, and managing the entire end-to-end process.

Job Requirements:

  • Proven successful track record in driving membership services and build successful loyalty programmes from large membership base.

  • Good business and administration sense and the ability to work on sales targets assigned
  • Good organizational, project and time management skills
  • Proven project management experience will be an advantage
  • Ability to thrive under work pressure, has a sharp eye for details and is extremely meticulous
  • Good problem-solving skills to overcome difficulties to programme or project execution
  • Able to think fast and be decisive.

    Skilled at multi-tasking and well organized
  • Possess excellent customer service
  • Excellent communications skills – both written and spoken
  • Strong Microsoft excel spreadsheet, word document and power-point proficiency and skills

Required Skill Profession

Other General


  • Job Details

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Unlock Your Assistant Manager Potential: Insight & Career Growth Guide


Real-time Assistant Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Assistant Manager in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Assistant Manager roles.

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7360 Jobs in North East Community Development Council
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Download Assistant Manager Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Assistant Manager, Membership Operations Job?

Great news! is currently hiring and seeking a Assistant Manager, Membership Operations to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HomeTeamNS adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Manager, Membership Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Manager, Membership Operations?

Key qualifications for Assistant Manager, Membership Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Assistant Manager, Membership Operations?

To improve your chances of getting hired for Assistant Manager, Membership Operations, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Assistant Manager, Membership Operations Job Success

HomeTeamNS interview tips for Assistant Manager, Membership Operations

Here are some tips to help you prepare for and ace your Assistant Manager, Membership Operations job interview:

Before the Interview:

Research: Learn about the HomeTeamNS's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Manager, Membership Operations interview at HomeTeamNS, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HomeTeamNS's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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