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Assistant Manager, Operational Excellence (Continuous Improvement) Job Opening In Singapore, Singapore – Now Hiring SATS

Assistant Manager, Operational Excellence (Continuous Improvement)

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Job description

Assistant Manager, Operational Excellence (Continuous Improvement)
Headquartered in Singapore, SATS Ltd.

is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer.

SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry.

SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.


SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste.

Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries.

These cover trade routes responsible for more than 50% of global air cargo volume.

SATS has been listed on the Singapore Exchange since May 2000.

For more information, please visit
Why Join Us
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness.

As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.


Job description
The Role
We are seeking a highly motivated technically oriented high achiever with a Computer Science background to join our Operational Excellence Continuous Improvement team.

This role bridges digital innovation and Lean/CI methodologies, leveraging technology to reimagine processes and create scalable operational solutions with global impact.


What You'll Do
Pioneer and rapidly iterate full‐stack digitalisation Proof of Concepts (POCs) to drive productivity.


Develop and implement user‐friendly solutions, potentially involving AI, computer vision, and IoT.


Collaborate with cross‐functional teams to gather data and translate insights into solutions.


Document process changes and support rollout of new tools.


Analyze operations to identify opportunities for streamlining and automation.


What You'll Bring
Degree in Computer Science or related STEM discipline.


Hands‐on skills in Python, Azure, SQL, Excel, and Power BI.


Strong problem‐solving and first‐principles thinking; ability to challenge conventional approaches with innovative, practical solutions.


Proven ability to work both independently and collaboratively in fast‐paced environments.


Preferred Skills
4 to 6 years of experience translating CI / OE ideas into digital or AI‐driven Proof of Concepts.


Experience with AI / ML frameworks (TensorFlow, PyTorch) and full stack development.


Knowledge of Lean Six Sigma or Value Stream Mapping.


Advanced data analysis and visualization skills.


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Required Skill Profession

Other General


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SATS adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Manager, Operational Excellence (Continuous Improvement) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Manager, Operational Excellence (Continuous Improvement)?

Key qualifications for Assistant Manager, Operational Excellence (Continuous Improvement) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Assistant Manager, Operational Excellence (Continuous Improvement), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Assistant Manager, Operational Excellence (Continuous Improvement) Job Success

SATS interview tips for Assistant Manager, Operational Excellence (Continuous Improvement)

Here are some tips to help you prepare for and ace your Assistant Manager, Operational Excellence (Continuous Improvement) job interview:

Before the Interview:

Research: Learn about the SATS's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Manager, Operational Excellence (Continuous Improvement) interview at SATS, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SATS's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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