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Urgent! Assistant Manager, Operations Job Opening In Central Singapore Community Development Council – Now Hiring GMP Group HQ

Assistant Manager, Operations



Job description

Responsibilities


• Manage service point operations assigned


• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems


• Work with other department managers to ensure a positive experience for patients along the continuum of care


• Ensuring facilities are patient friendly and safe


• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets


• Responsible for devising innovative services to continually improve service levels and delight customers


• Responsible for achieving volume and financial targets for clinical targets assigned.

Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached


• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business


• Manage a group of non-nursing staff providing services in service points.


• Conduct appraisals for non-nursing staff


• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.


• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.


• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems


• Participate in committees and other tasks as assigned


• Job rotations to other operational areas after 3 years

Requirements


• Degree in any discipline with minimum 3 years' work experience in Healthcare industry


• Healthcare operational experience will be advantageous although not necessary


• At least 2 years of experience in managing frontline staff


• Analytical, quantitative with strong communication skills (written and verbal)


• Proficient in Microsoft Word/Excel/Powerpoint.

To find out more about this opportunity, please contact Lionel Liew at

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793 |   EA Personnel: Lionel Liew   |   Registration No: R

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions.

e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.

e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd's PDPA and e2i's PDPA .


Required Skill Profession

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