Operations
Ensure effective and efficient operations of the centre.
Respond and coordinate in emergency situations
General facilities record maintenance, ensure workplace & environmental safety to all
Attends regular meetings with clinical staff
Involve with quality improvement projects
Client management – ensures high satisfaction level and quality service delivery to clients
Transport – ensures proper maintenance record for vehicles
Assist centre manager in planning for emergency response plan including fire safety management, pandemic plan and etc
Administration
Familiar with clients’ referral, registration and other administrative procedure
Overall supervision on clients’ billing, subvention claims, application procedures, etc
Liaise with internal and external auditor in all audit matters
Ensure accuracy in accounting entries.
Provide monthly reconciliation reports to HQ Finance
Perform sourcing, evaluation of quotations and seek approval for purchases
Process other administrative process such as centre petty cash claims, clients’ billing and refund procedures, etc.
Maintains fixed asset records.
Transport Management
Provide general support to the transport team on any administrative related matters
Assist in supporting daily transport operations of SPD’s vehicles and outsourced vendors
Manage SPD vehicle fleet maintenance and liaising with the HQ team for scheduling for servicing.
Others
Responds in an emergency situation.
Other administrative duties as assigned
Job Holder Requirements
Tertiary education with at least 5-year working experience
Proficient in Microsoft Office and Excel preferred
Knowledge of ERP (Microsoft Dynamic 365 Business Central) and Microsoft Dynamic 365 CRM will be an advantage
Proactive, meticulous, effective problem-solving skills, possess good communication and interpersonal skills and a good team player
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