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Assistant Manager/ Senior Executive, Career Mentoring Programme Job Opening In Central Singapore Community Development Council – Now Hiring NTUC LearningHub Pte Ltd


Job description

Role Overview

You will take ownership of the day-to-day operations and delivery of NTUC LearningHub's Career Mentoring Programme, ensuring a seamless experience for mentors and mentees.

This role involves coordinating the mentoring journey, ensuring programme milestones are met, managing engagement, and providing insights to strengthen the programme.

You will also act as the first point of contact for mentors and mentees while working closely with the Programme Manager on strategic enhancements.

Key Responsibilities:


• Manage the operational delivery of the Career Mentoring Programme, ensuring mentoring sessions run smoothly from matching to completion.


• Track and report on key metrics, including session attendance, engagement levels, and programme completion rates.


• Oversee mentor and mentee communications, responding to enquiries, resolving matching issues, and providing timely support.


• Lead the feedback process, including designing, distributing, and analysing post-session and programme-end surveys to drive continuous improvement.


• Coordinate events such as mentor onboarding sessions, mentee briefings, and mentor appreciation events.


• Support recruitment drives for new mentors and mentees through outreach campaigns and partnerships.


• Assist in implementing mentor incentive schemes (e.g., recognition initiatives, CPD credits, token rewards).


• Provide operational insights to the Manager for reporting, evaluation, and future programme enhancements.


• Lead User Acceptance Testing (UAT) for new features or fixes before release.


• Coordinate cross-platform testing to ensure stable deployment.

Requirements:


• Diploma or Degree in Business, Education, HR, Learning & Development, or related discipline.


• 5 years of relevant experience in programme coordination, talent development, or learner engagement (mentoring/coaching programme experience is a plus).


• Strong organisational and stakeholder management skills; able to handle multiple touchpoints concurrently.


• Comfortable managing data (attendance, engagement tracking) and preparing progress summaries.


• Proactive, resourceful, and confident in communicating with professionals across different seniority levels.

Required Skill Profession

Other General


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTUC LearningHub Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Manager/ Senior Executive, Career Mentoring Programme Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Manager/ Senior Executive, Career Mentoring Programme?

Key qualifications for Assistant Manager/ Senior Executive, Career Mentoring Programme typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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NTUC LearningHub Pte Ltd interview tips for Assistant Manager/ Senior Executive, Career Mentoring Programme

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Research: Learn about the NTUC LearningHub Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your Assistant Manager/ Senior Executive, Career Mentoring Programme interview at NTUC LearningHub Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

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