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Assistant Manager, Service Operations Job Opening In Central Singapore Community Development Council – Now Hiring National University Hospital


Job description

Overview

Lead a team and work closely with stakeholders to manage assigned clinic(s).

This role is responsible for the clinic's provision of quality service across the continuum of care, in compliance to regulations and hospital policies.

In addition, this role is responsible for clinic growth which will focus on indicators such as volume and meeting financial targets etc.

Job Responsibilities

You will be responsible for the following:

  • Manage a team of patient service associates, foster a positive and productive work environment, and ensure provision of quality service and compliance to hospital policies and procedures.

  • Oversee the daily operations of the clinic, partner stakeholders to address process issues and efficiencies.

  • Work closely with stakeholders such as ancillary staff, doctors, nurses, and allied health professionals to constantly identify areas of improvement, to enhance processes, and refine patient experience and satisfaction.

  • Perform data collection, analysis and prepare reports and dashboard to track key performance indicators and other measures of success.

  • Develop and implement business plans, to expand clinic's suite of services and meet business targets.

  • Responsible for annual budgeting and procurement.

Requirements

  • Bachelor's degree from a recognised institution
  • At least 1 – 2 years of relevant experience
  • Proven ability to lead employee engagement initiatives in a fast-paced and multidisciplinary environment.

  • Working experience in healthcare domain, or in clinical setting, understanding basic clinical terms, medical standards and jargons would be advantageous.

  • Computer literacy – MS Office
  • Strategic thinker with a passion for healthcare excellence and employee engagement.

  • Strong collaborator who can build relationships with clinical and non-clinical stakeholders.

  • Creative and innovative approach to solving communication challenges in a complex organisation.

  • Ability to manage multiple priorities in a fast-paced hospital setting.

  • Empathy and cultural sensitivity, ensuring inclusive communication across diverse staff groups.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Assistant Manager Potential: Insight & Career Growth Guide


Real-time Assistant Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Assistant Manager in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in Assistant Manager roles.

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Are You Looking for Assistant Manager, Service Operations Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at National University Hospital adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Manager, Service Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Manager, Service Operations?

Key qualifications for Assistant Manager, Service Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Manager, Service Operations Job Success

National University Hospital interview tips for Assistant Manager, Service Operations

Here are some tips to help you prepare for and ace your Assistant Manager, Service Operations job interview:

Before the Interview:

Research: Learn about the National University Hospital's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Manager, Service Operations interview at National University Hospital, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the National University Hospital's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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