Assistant Manager, Stakeholder Engagement

Job description

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Assistant Manager, Stakeholder Engagement

Nanyang Technological University Singapore (NTU Singapore) is a young and research-intensive institution, with more than 30,000 students in engineering, business, science, humanities, arts, social sciences, education and medicine.

It is ranked among the world’s top universities.

We are seeking experienced professionals to join us as an Assistant Manager, Stakeholder Engagement.

The position will support the NTU Entrepreneurship Academy (NTUpreneur), which is part of the University’s Innovation & Entrepreneurship (I&E) cluster.

NTUpreneur provides students with the academic rigour and immersive experiences to develop an innovative and entrepreneurial mindset as well as equip students with the necessary skillsets, tools and networks that will help them to be future-ready and thrive in an increasingly disruptive global marketplace.

Reporting to an Assistant Director, Stakeholder Engagement, the candidate will contribute to the fulfilment of NTUpreneur’s mission through initiating and developing strategic partnerships and engagements with student groups, alumni, corporates, government and non-government organisations.

S/he will nurture, maintain and steer these relationships towards achieving the goals and aspirations of the University in entrepreneurship education.

S/he will develop and implement an effective communications plan, leveraging on social media, digital and physical and hybrid event platforms.

The goal is to build a vibrant community and to keep all stakeholders abreast of the work, growth and development of the NTU I&E ecosystem and to thereby raise the profile, visibility and reach of NTU I&E in Singapore and around the world.

Responsibilities include:

1) Support Student Engagement in I&E Activities

• Contribute to a strong support system for students to develop their I&E ideas, working with NTUpreneur undergraduate and postgraduate and programmes.
  
  

• Work with academic teams and instructors to help plan and run student activities like NTUpreneur Day, sharing sessions, networking events, and company visits.
  
  

• Coordinate with faculty to engage experts from outside NTU to contribute to classes and share real-world industry knowledge.
  
  

• Support student leadership in I&E activities, particularly with student groups and networks like Entrepreneurship Society.
  
  

• Organize industry visits to enhance student learning and industry exposure.
  
  

2) Support Alumni Engagement

• Implement NTUpreneur alumni engagement for alumni groups and individual alumni.
  
  

• Work with the Alumni Association to support their efforts to grow membership and engage alumni.
  
  

• Establish informal alumni “Entrepreneurship Interest Groups” among local and overseas alumni.
  
  

• Recruit new alumni to serve as mentors, speakers, collaborators, etc.
  
  

• Maintain and update NTUpreneur alumni database, ensuring accurate contact information, and contact history.
  
  

• Coordinate engagement plans for overseas alumni and facilitate alumni give-back.
  
  

• Work closely with the NTU Office of Alumni Engagement to optimise resources to improve alumni outreach.
  
  

3) Facilitate Engagement with Industry and Corporate Partners

• Identify and connect with companies in Singapore and overseas for joint activities that benefit the NTUpreneur community, especially students and alumni.
  
  

• Explore collaboration opportunities like internships, competitions, and innovation challenges with companies.
  
  

• Build relationships with corporate innovation teams to arrange for immersive visits for students.
  
  

• Research, identify, and engage alumni working in target companies to participate in NTUpreneur programmes.
  
  

4) Coordinate the Voluntary Alumni-Industry Mentorship Programme

• Manage the NTUpreneur Entrepreneurship Mentoring Programme (EMP).
  
  Identify, recruit and coordinate the appointment of alumni and industry professionals to serve as mentors.
  
  

• Develop a system to on-board and organize mentors and students, including a matching process for different NTUpreneur programmes based on the needs of the mentees.
  
  

• Plan, budget and implement strategies to encourage participation and ensure the programme's success.
  
  

• Track and monitor the progress of EMP and support follow-up actions.
  
  

5) Support Execution of Communication s Strategies

• Drive major NTUpreneur-wide events.
  
  Provide coordination for events held at programme level.
  
  

• Employ effective communication strategies using digital channels (websites, social media, blogs, newsletters) to raise the profile of NTUpreneur.
  
  

• Assist in gathering data on student engagement and audience reach through social media analytics.
  
  

• Ensure consistent messaging based on university guidelines for all NTUpreneur communication materials.
  
  

• Coordinate with all NTUpreneur units to ensure clear and consistent messaging.
  
  

6) Provide Secretariat Support

• Maintain and update regularly the NTUpreneur alumni database for participants of all programmes.
  
  

• Build a corresponding corporate database of partners and friends in the global startup ecosystem.
  
  

• Ensure the alumni database is used effectively for communication purposes.
  
  

• Assist in planning and organizing NTUpreneur’s annual retreat and workplan seminar.
  
  

• Assist in the development of corporate and student gifts for marketing.
  
  

Requirements:

• A Degree from a recognised university is preferred.
  
  

• At least 8 years’ experience in managerial position, with 4 years in outreach and engagement, partnership development and stakeholder management.
  
  

• Experience working in a university or Institute of Higher Learning.
  
  

• Track record in event management and marketing communications, with working knowledge of social media marketing.
  
  

• Excellent interpersonal skills, able to connect well with people.
  
  

• Strong verbal and written communication skills.
  
  

We regret that only shortlisted candidates will be notified.

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NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU ( ).

Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years.

The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum.

Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district.

Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.

Required Skill Profession

Management & Leadership