Job Description
Service Operations
Align activities and processes required for service delivery across the divisionDrive quality improvement and process optimization initiativesSupport grant management administration such as project funding application and progress report submissionsAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, manage project scope, schedule and costs using appropriate techniquesCreate and maintain comprehensive project documentation Operations Intelligence
Work closely with internal and external stakeholders to understand various key work processes, gain better insight into a business problem and formulate data-driven approaches to resolving them, analyze and draw conclusions for presentation to managementDevelop detailed operation strategy, measure and track operational performance to ensure the successful completion of short and long-term goalsKeep abreast of market trends, developments, and regulatory requirements and provide analyses for insightBuild, assess and maintain operational resilience for business continuity, including risk management to minimize operational risks Others
Support Division business development and planning needsCoordinate sector partnerships and engagements, where relevantSupport Division needs for corporate compliance and/or relevant servicesPerform other related duties as assigned Qualifications
Have a degree in the appropriate field of studyPossess a minimum 3-5 years of relevant experience in operations & project management (healthcare environment an added advantage)Display good organization skills including attention to detail and multitasking skillsPossess excellent people skills, as a team player and in managing multiple internal and external stakeholdersHave excellent written and verbal communication skillsDemonstrate strong strategic and critical thinkingBe able to work independently and under pressureBe able to manage/lead change management Skills
manage/lead change managementwork independentlyMultitasking