Do you aspire for a rewarding career that lets you do more and achieve more?
Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people.
Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Design, develop, and optimize cloud-native infrastructure on Google Cloud Platform (GCP), including Kubernetes (GKE) and Docker-based services
Build secure and resilient infrastructure leveraging tools such as Cloudflare, Delinea, and Qualys
Define and enhance CI/CD pipelines using GitLab, implementing release strategies like blue/green, canary, and automated rollback
Promote Infrastructure as Code and automation-first practices across all environments
Lead the implementation of observability tools including Prometheus, Grafana, Loki, and Cloud Logging to ensure system reliability
Conduct performance and load testing using Grafana K6 to support scalability and resilience
Drive incident response processes, including postmortems and root cause analysis, to continuously improve system reliability
Integrate security practices into infrastructure and pipelines, including vulnerability scanning and secrets management
Collaborate with security and compliance teams to support frameworks such as ISO 27001, ISO 27701, and SOC 2
Enforce cloud security best practices across deployments and environments
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in Computer Science, Information Technology, or a related field
Minimum of 5 years of working experience in DevOps, Site Reliability Engineering (SRE), or Platform Engineering roles
Experienced with cloud platforms such as AWS, Azure, Alicloud, or Google Cloud Platform (GCP), including container orchestration using Kubernetes (GKE) and Docker
Proficient in managing CI/CD pipelines using GitLab and implementing modern release strategies
Skilled in observability tools such as Prometheus, Grafana, and Loki for monitoring and logging
Strong understanding of cloud security, infrastructure automation, and scalable system design
Excellent troubleshooting abilities and a proven track record of mentoring and leading technical teams
Familiarity with tools such as k9s, GCloud CLI, or similar is an advantage
Experience managing infrastructure for AI/ML or data-intensive workloads is a plus
Knowledge of FinOps practices or infrastructure cost optimization is desirable
Excellent verbal and written communication skills in English and the language of the supporting market
Who is TDCX?
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation.
It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes.
With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit for more info.
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