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Assistant Manager (User Computing), Department of Information and Digital Technology Job Opening In Singapore, Singapore – Now Hiring Careers@Gov

Assistant Manager (User Computing), Department of Information and Digital Technology

    Singapore Jobs Expertini Expertini Singapore Jobs Computer Occupations Assistant Manager (User Computing), Department Of Information And Digital Technology

Job description

[What the role is]

Most Positive Workplace Collaboration Award - Singapore International Chamber of Commerce Awards 2025

Ranked #19 for The Straits Times Singapore's Best Employers 2024 & 2025

The appointee will be part of the User Computing Support Team, responsible for providing operational and technical support, as well as managing end-user computing devices and services.

He/She will be actively involved in evaluating emerging technologies, implementing and deploying IT endpoint devices, and managing systems such as software distribution platforms, remote desktop services, application whitelisting, and two-factor authentication (2FA) solutions for desktop support.

[What you will be working on]

  • Lead or coordinate SP ICT Master Plan projects, including procurement, tender evaluation, and project execution.

  • Design, implement, and document IT solutions and processes that meet business needs, ensuring smooth operations and compliance with security standards for endpoint devices, systems, and cloud infrastructure.

  • Perform Level 2/3 troubleshooting for end-user computing devices and related services.

  • Monitor service performance and ensure delivery meets defined Service Level Agreements (SLAs).

  • Support and conduct regular reviews to ensure compliance with internal policies, audit standards, and regulatory requirements.

[What we are looking for]

  • Minimum 2 years of relevant experience in supporting and managing end-user computing devices and services.

  • Strong analytical and problem-solving skills, with the ability to think creatively and apply technical expertise to complex issues.

  • Hands-on experience with cloud platforms, client management, and mobile device management systems.

  • Proven technical leadership in IT endpoint technologies; tech-savvy with a strong understanding of end-user devices.

  • Ability to thrive in a fast-paced environment and provide support outside regular office hours, including weekends, when required.

  • Excellent interpersonal, verbal, and written communication skills; a people-oriented team player.

  • Strong multitasking and prioritization skills to meet deadlines effectively.

  • A proactive learner with a positive work attitude and willingness to grow.

Successful candidate will be offered a 2-year contract in the first instance.

Required Skill Profession

Computer Occupations


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Careers@Gov adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Manager (User Computing), Department of Information and Digital Technology Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Assistant Manager (User Computing), Department of Information and Digital Technology typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Manager (User Computing), Department of Information and Digital Technology Job Success

Careers@Gov interview tips for Assistant Manager (User Computing), Department of Information and Digital Technology

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Before the Interview:

Research: Learn about the Careers@Gov's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Be Positive: Focus on your strengths and accomplishments.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Manager (User Computing), Department of Information and Digital Technology interview at Careers@Gov, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Careers@Gov's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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