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Urgent! Assistant Manager/Manager, Corporate Ticketing & Operations Job Opening In Singapore, Singapore – Now Hiring Private Advertiser

Assistant Manager/Manager, Corporate Ticketing & Operations



Job description

The Corporate Ticketing & Operations Assistant Manager/Manager will take care of day-to-day ticketing operations and lead the team in serving our corporate clients' travel requests.


Responsibilities
Manage all aspects of travel operations including reservations, ticketing, travel coordination and customer support to ensure smooth day-to-day functioning.


Ensures that all travel arrangements are handled efficiently.


Guides and support travel consultants including tasks assignment, training on service standards, and managing performance.


Address customer inquiries, feedback to resolve issues and handle complaints to ensure a high level of customer satisfaction.


Coordinate with suppliers and vendors to secure bookings and manage relationships.


Ensure compliance with relevant regulations and company processes.


Identify areas for improvement and to propose new processes to optimize workflow and efficiency.


Monitor adherence to service level agreements.


Assist with vendor contract renewals and developing of new business suppliers.


Requirements
Service-oriented with strong multi-tasking skills
Ability to work under pressure
Problem solving skills to resolve issues, complaints and address unforeseen circumstances
At least 5 years of experience in Corporate Ticketing with strong knowledge of Sabre GDS and Powersuite
Strong interpersonal skills as well as the ability to lead and work in a team
Experienced in Sabre GDS and Powersuite
#J-18808-Ljbffr


Required Skill Profession

Other General



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