Roles & Responsibilities We are seeking a passionate and detail-oriented Assistant Omni-Channel Manager to join a leading premium lifestyle brand in its growth journey across Southeast Asia.
This role will play a pivotal part in driving e-commerce operations and digital marketing initiatives, ensuring seamless customer experiences and supporting regional business objectives.
Responsibilities:
- Oversee end-to-end e-commerce operations including order management, fulfilment, returns, and vendor coordination.
- Monitor and report key performance metrics (sales, traffic, conversion, etc.) and provide insights for business improvement.
- Manage and liaise with external vendors for e-commerce operations, digital marketing campaigns, and website maintenance.
- Support content development for digital platforms, ensuring alignment with brand direction and customer engagement strategies.
- Partner with internal teams on merchandising, customer service, finance, and legal matters.
- Conduct competitor monitoring and recommend enhancements to optimize customer experience.
Requirements:
- Diploma/Degree in E-commerce, Digital Marketing, Marketing, Business, or related field.
- Minimum 4 years of experience in e-commerce or digital marketing, preferably within the retail or fashion industry.
- Strong analytical skills with proficiency in Excel and Google Analytics4.
- Excellent organizational, planning, and coordination skills with the ability to manage multiple priorities under tight deadlines.
- Strong communication, stakeholder management, and presentation abilities.
- Team player with creativity, passion, and adaptability.
- Knowledge of Photoshop & Brand.com will be an advantage.
Interested applicant, kindly submit full-detailed resume to
We thank all applicants for writing in.
Only shortlisted candidates will be notified.
Tell employers what skills you have Advertising
Analytical Skills
Customer Experience
Online Advertising
Marketing Strategy
Customer Engagement
Content Strategy
Vendor Coordination
Content Marketing
Adaptability
Digital Marketing
Website Maintenance
Stakeholder Management
Content Development
omni-channel marketing
Presentation Abilities