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Urgent! Assistant Operation Manager Job Opening In Singapore, Singapore – Now Hiring WSH Experts Pte Ltd

Assistant Operation Manager



Job description

Job Description


Responsibilities:

  • Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

  • Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

  • Report Submission: Review, vet, and submit reports to clients within established deadlines.

  • Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

  • Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

  • Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

  • Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

  • Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

  • Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

  • Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

  • Client Support: Assist clients with queries and provide timely responses to their concerns.

  • Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

  • Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Job Requirement


Requirements:

  • Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

  • Proven track record of successfully managing teams and operational tasks.

  • Strong leadership and team management skills with the ability to motivate and guide teams effectively.

  • Excellent communication and interpersonal skills for client liaison and officer support.

  • Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

  • Strong ethical standards and integrity, especially when conducting investigations and audits.

  • Flexibility and adaptability in handling unexpected situations or special assignments.

Job Overview

  • Date Posted

September 8, 2025
- Location

Islandwide
- Offered Salary:

$3800 - $3800 / month
- Experience

4
- Qualification

Diploma
- Position Level

Executive
- Number Of Vacancies

2

WSH Experts Pte Ltd


Required Skill Profession

Other General



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    Unlock Your Assistant Operation Potential: Insight & Career Growth Guide


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