Assistant Operation Supervisor (Airfreight/Declaration Handling) - Up to $5000
Position: Assistant Operation Supervisor/Manager (Airfreight/Declaration Handling)
Location: Bukit Merah (Few bus stops from Tiong Bahru MRT)
Working hours: 5 days (Monday-Friday office hours)
Salary (commensurate with experience): Up to $4700 + AWS + Bonus + Mobile + 14 days Annual leave
Duration: Permanent
Industry: Logistics/Freight - MNC
Responsibilities
- Supervise daily air import and export activities to ensure timely processing and delivery of shipments.
- Review shipping documents such as MAWB, HAWB, permits, and customs declarations to ensure accuracy and compliance.
- Verify costing and billing to ensure correctness and timely invoicing.
- Monitor team workloads, operational timelines, and resource allocation.
- Liaise with airlines/co-loaders, freight forwarders, customs brokers, and ground handling agents to ensure smooth cargo movement.
- Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
- Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
- Lead, train, and support a small team of air operations executives to meet performance and service standards.
- Act as the first point of escalation for operational issues and client concerns.
- Support recruitment, onboarding, and continuous development of operational staff.
- Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, Singapore Customs, etc.).
- Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
- Participate in audits and internal control checks.
- Identify areas for improvement and implement process enhancements for operational efficiency.
- Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.
Requirements
- Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.
- Minimum 2-3 years of airfreight operations experience (import/export), with a minimum of 1–2 years in a supervisory or team lead role.
- Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing.
- Proficient in Microsoft Office tools and logistics systems such as Tradenet and CCN (CUBEforall).
- Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time‑sensitive cargo such as perishables and pharmaceuticals (preferred).
- IATA Dangerous Goods Regulations (DGR) certification.
- Air Cargo Security training or equivalent.
- Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications.
Email to ****@searchpersonnel.com.sg
Thank you for your interest in this position.
Our shortlisting period is 3 working days.
Only shortlisted candidates will be contacted for further consideration.
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