Location: 59 Senoko Road, Singapore
Working Hours: Monday – Friday, 8:30 AM – 5:30 PM (occasional weekends for driver briefings)
Salary: From $2,680 + $40 mobile allowance (OT eligible)
Employment Type: Full-time
Job Responsibilities
- Coordinate accident cases with hirers, contractors, reporting vendors, workshops, insurers, and third parties
- Work with the settlement team to manage high-liability accident cases and achieve timely, cost-effective resolutions
- Liaise with GBL-appointed accident contractors to ensure quick turnaround of accident vehicles
- Collaborate with insurers to close cases where feasible
- Update monthly claims status reports provided by insurers
- Issue third-party excess invoices to clients for liability-down cases upon receipt of GIA reports
- Conduct roadshows to educate client drivers on accident reporting and safety procedures
- Handle own damage accident claims in line with GIA reports
- Raise own damage excess billing to clients once vehicles are repaired
- Prepare and send notification letters to clients upon receipt of GIA reports
- Compile weekly summaries on accident vehicles currently at contractors' workshops
- Liaise with the internal workshop on accident replacement vehicles when required
- Monitor collection of vehicles after completion of accident repairs
- Liaise with contractors daily for repair quotations
- Send repair quotations to clients within two working days after accident assessment for non-accident related repairs
- Perform other ad-hoc duties as assigned by supervisor
Requirements
- Minimum NITEC qualification
- Proficient in Microsoft Office (Word, Excel, Outlook)
- No prior experience required (training will be provided)
- Class 3 driving license preferred (beneficial for understanding safe driving and insurance claims)
- Comfortable conducting driver roadshows/briefings in workshop environments (around 5 times a month, including occasional weekends)
- Singaporeans only