We are seeking a detail-oriented and proactive Assistant Operations Executive (AOE) to support the day-to-day operations of our cleaning services.
The ideal candidate will assist in managing cleaning teams, ensuring high-quality service delivery, maintaining client satisfaction, and supporting logistical and administrative tasks.
Key Responsibilities:
- Assist Operations Executive/Manager in planning and organizing daily cleaning schedules.
- Attached to projects size of 1-6 headcount
- Coordinate with cleaning supervisors and staff to ensure timely execution of jobs.
- Monitor site operations to ensure service quality and adherence to company standards.
- Assist with manpower deployment and rostering.
- Ensure all cleaning equipment and materials are available and in good working condition.
- Conduct site visits and audits to monitor performance and address any issues.
- Liaise with clients for feedback and handle basic service issues or complaints.
- Maintain operational records including attendance, job sheets, inventory, asset management etc.
- Support recruitment, onboarding, and training of cleaning staff.
- Ensure compliance with health and safety regulations and company policies.
- Report daily progress and operational challenges to Operations Executive/Manager.
Requirements:
- Proven experience in operations, cleaning services, or a related field is an advantage.
- Good communication and interpersonal skills.
- Ability to manage teams and coordinate multiple tasks simultaneously.
- Knowledge of cleaning equipment, techniques, and safety procedures.
- Basic computer skills (MS Excel, Word, email).
- Willingness to travel between sites and work flexible hours, including weekends if required.
- Strong problem-solving and organizational skills.