Roles & Responsibilities - Well-known hair/beauty & wellness brand
- Basic from $4500 to $6,000 + Commission
- Location: Multiple outlets
Responsibilities
- Conduct personal sales consultations to contribute to outlet sales.
- Ensure outlet operations comply with SOPs (e.g., POS, P&L, staff management) through coordination with the assigned Outlet Branch Manager.
- Manage and resolve disputes related to sales issues in outlets.
- Maintain customer satisfaction and address customer complaints effectively.
- Enhance sales performance by providing continuous training and coaching to existing staff.
- Support ongoing staff learning and development.
Requirements
- Min.
2 years of experience in operations management.
- Proven personal sales experience in the beauty and wellness industry.
- Fluent in Mandarin & English to liaise with Mandarin-speaking customers.
- Strong leadership and team management skills.
- Ability to handle customer service and resolve complaints.
- Experience in staff training and development.
- Familiar with SOPs, P&L, and outlet management.
For consideration, kindly submit your CV by clicking APPLY NOW or email to
**Only shortlisted candidates would be notified**
MTC Consulting Pte Ltd | 15C7752
EA.
Registration No.: R | Chen Yit Keat
Tell employers what skills you have Coaching
Retail
Management Skills
Sales
Hair Care
Leadership
Operations Management
Beauty
hair care products
Team Management
Customer Satisfaction
hair care services
Consulting
Beauty Industry
Customer Service
Staff Management