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Assistant Reservations Manager Job Opening In Clarke Quay MRT Station – Now Hiring Paradox Clarke Quay Pte. Ltd.


Job description

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance.

Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind.

Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Assistant Reservations Manager at Paradox Singapore.

The role will directly support the Reservations and Distribution Manager in ensuring the success of the department.

Demonstrate superior leadership skills through driving the performance of reservations team, have in-depth knowledge of all systems and Standard Operating Procedures to provide guidance to the team.

Showcase your passion for people development through delivering constructive feedback, coaching, and training.

Take ownership of escalation cases with adept problem-solving skills and flexibility within boundaries, balancing the needs of the guest and the business.

Improving reservations operations by focusing on a high degree of accuracy, maximizing revenue and providing superior service for guests and team.

Responsibilities:

  • Assist in managing the Daily Operations of the Reservations Department and act as Deputy Head in his/her absence.

  • Assists in monitoring and managing group reservation forecast data.

  • Arrival Checks for future bookings with correspondence to be saved in shared folder.

  • Manage Group Reservations with follow-up of groups' status and rooming list updates.

  • Tracks No Show and Cancelled reservations and processes charges as needed.

  • Assist in Rate Loading for Corporate and Wholesale
  • Checks daily arrivals to ensure all necessary booking details and billing instructions are applied to reservations accurately.

  • Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

  • Conduct valuable performance reviews and provide on-going feedback to Reservations colleagues while providing opportunities for learning and development.

  • Lead the Reservations colleagues by ensuring proper training and scheduling.

  • Ensure accurate pricing and market segmentation of gained business.

  • Liaise with other departments and ensure revenue is maximized with inventory availability and correct pricing.

  • Handle 3rd level escalation of complaints from team before bringing them up to Manager / Director of Revenue & Distribution / Department Head.

  • Abide to Hotel's and Department's policies, procedures, and service standards.

  • Segregate and assist in managing daily Reservations' operations.

  • Manage reports and ensure submission for signatories within the timeline.

  • Maintain service standards when liaising with internal and external guests.

  • Knows Hotel's products and services, room types as well as location and layout.

  • Knows the credit policy of hotel.

  • Process Advance Deposits, modifications, and cancellations promptly and timely.

  • To perform any other duties that may be assigned by the Management.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Assistant Reservations Potential: Insight & Career Growth Guide


Real-time Assistant Reservations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Assistant Reservations in Clarke Quay MRT Station, Singapore, highlighting market share and opportunities for professionals in Assistant Reservations roles.

23592 Jobs in Singapore
23592
44 Jobs in Clarke Quay Mrt Station
44
Download Assistant Reservations Jobs Trends in Clarke Quay Mrt Station and Singapore

Are You Looking for Assistant Reservations Manager Job?

Great news! is currently hiring and seeking a Assistant Reservations Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Paradox Clarke Quay Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Reservations Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Clarke Quay MRT Station. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Reservations Manager?

Key qualifications for Assistant Reservations Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Assistant Reservations Manager?

To improve your chances of getting hired for Assistant Reservations Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Assistant Reservations Manager Job Success

Paradox Clarke Quay Pte. Ltd. interview tips for Assistant Reservations Manager

Here are some tips to help you prepare for and ace your Assistant Reservations Manager job interview:

Before the Interview:

Research: Learn about the Paradox Clarke Quay Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Reservations Manager interview at Paradox Clarke Quay Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Paradox Clarke Quay Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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