Assistant / Senior Assistant Manager – Operations Support / Up to $4500
We are looking for a proactive and service-oriented
Assistant / Senior Assistant Manager
to join our
Operations Support Services (OSS) – General Services
team.
This role oversees key areas such as
Security & Carpark Management ,
Service Vendor Management , and
Operational Excellence , ensuring smooth day-to-day operations while driving continuous improvement initiatives.
Monday – Thursday: 8:30 AM to 6:00 PM
Friday: 8:30 AM to 5:30 PM
Oversee the operations of Security & Carpark systems (CCTV, Card Access, Walkie Talkie, Master Key).
Ensure compliance with carpark policies and manage key issuance & audit processes.
Monitor vendor performance, maintenance, and cost-effectiveness of key service systems.
Review incident reports (e.g., Code Black, Ehor) and recommend preventive or corrective actions.
Collaborate with external partners (e.g., Queenstown NPC) on case investigations and security risk reduction.
Promote campus-wide security awareness through campaigns and engagement sessions.
Conduct dialogue sessions with staff to gather feedback and enhance service quality.
Lead or support service feedback reviews, incident investigations, and workflow improvements.
Ensure timely review and renewal of service, lease, or license contracts.
Manage departmental logistics, procurement, inventory, and payments.
Support in policy and SOP reviews, emergency response planning, and budget preparation.
Job Description:
We are looking for a proactive and service-oriented
Assistant / Senior Assistant Manager
to join our
Operations Support Services (OSS) – General Services
team.
This role oversees key areas such as
Security & Carpark Management ,
Service Vendor Management , and
Operational Excellence , ensuring smooth day-to-day operations while driving continuous improvement initiatives.
Working Hours:
Monday – Thursday: 8:30 AM to 6:00 PM
Friday: 8:30 AM to 5:30 PM
Key Responsibilities:
1.
Operational & Systems Management (80%)
Oversee the operations of Security & Carpark systems (CCTV, Card Access, Walkie Talkie, Master Key).
Ensure compliance with carpark policies and manage key issuance & audit processes.
Monitor vendor performance, maintenance, and cost-effectiveness of key service systems.
Review incident reports (e.g., Code Black, Ehor) and recommend preventive or corrective actions.
Collaborate with external partners (e.g., Queenstown NPC) on case investigations and security risk reduction.
Promote campus-wide security awareness through campaigns and engagement sessions.
Conduct dialogue sessions with staff to gather feedback and enhance service quality.
Lead or support service feedback reviews, incident investigations, and workflow improvements.
Ensure timely review and renewal of service, lease, or license contracts.
Manage departmental logistics, procurement, inventory, and payments.
Support in policy and SOP reviews, emergency response planning, and budget preparation.
2.
Team & Project Management (20%)
Oversee training and development plans for direct reports.
Manage staff discipline and ensure compliance with department standards.
Maintain updated SOPs and documentation for relevant units.
Ensure projects are completed on time and within budget.
Carry out ad-hoc assignments as directed by supervisors.
Job Requirements:
Bachelor’s Degree (preferred disciplines: Public Safety & Security, Engineering, or related fields).
Minimum of 2–5 years relevant working experience in operations or facilities support.
Strong leadership, communication, and stakeholder management skills.
Customer-focused mindset with a passion for service excellence.
Excellent analytical, organizational, and problem-solving abilities.
Able to work independently and collaboratively in a fast-paced environment.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON .
**We regret to inform that only shortlisted candidates would be notified.
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Kenneth Isaac Peter
Registration Number: R
MCI Consulting Pte Ltd (EALicence:13C6730)
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