Job Scope:
As an Assistant Service Engineer, you will play a key role in both service coordination and hands-on technical support for our generator maintenance operations.
This is a hybrid role that combines scheduling duties with fieldwork, ideal for someone with a technical background in electrical systems and a hands-on mindset.
Key Responsibilities:
1.
Service Coordination & Job Scheduling
- Plan, schedule, and coordinate daily service and maintenance jobs for service technicians.
- Liaise with clients to arrange suitable service timings.
- Monitor job progress and ensure timely completion.
- Track and update service records and maintenance logs.
- Manage service calendar and provide administrative support for service operations.
2.
Technical Support / Service Work
- Assist in routine maintenance, servicing, and troubleshooting of diesel generators and related electrical systems.
- Support service technicians in on-site diagnostics and repair works when required.
- Perform basic electrical checks, cable terminations, and generator testing.
- Ensure all safety and operational procedures are followed during site work.
3.
Communication & Reporting
- Serve as a point of contact between customers, service technicians, and internal teams.
- Prepare basic service reports and documentation.
- Escalate technical issues to engineers or supervisors when necessary.
Requirements:
- Nitec / Higher Nitec / Diploma in Electrical Engineering or related field.
- Hands-on experience in electrical work or generator maintenance is an advantage.
- Good planning and organizational skills.