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Urgent! Assistant / Service Delivery Manager (DSC/CY/ICC) Job Opening In Singapore, Singapore – Now Hiring ST Engineering

Assistant / Service Delivery Manager (DSC/CY/ICC)



Job description

Overview
ST Engineering
is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries.

The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments.

Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.


Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion.

These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.


About our Business
Our
Unmanned & Integrated Systems
business offers holistic solutions in system engineering and integration.

We pioneer maritime robotics and autonomy solutions, provide system integration for complex naval and island air defence System-of-Systems (SoS), and take care of the operation and maintenance of Command, Control, Communications, Computers Intelligence (C4I) systems.

We cater to the needs of Defence, Public Safety & Security, and Commercial clients worldwide, providing seamless and innovative services that redefine possibilities.


Together, We Can Make A Significant Impact
We are seeking an
Assistant / Service Delivery Manager
with a demonstrated track record of delivering repair and calibration services for a wide spectrum of test and measuring equipment.


Be Part of Our Success
Location: Ang Mo Kio
Responsibilities
To lead and oversee the day-to-day calibration operations of the Department
Responsible for ensuring that our operations run smoothly and efficiently
To implement continuous innovation (CI) strategies to improve our operational efficiency and productivity
Assist Division Manager in tracking financial parameters and implement measures to meet the required financial KPIs
To work closely with the department managers and Customer Success Team to
Track and report monthly unbilled receivables and aging
Ensure contractual SLAs are met
To implement and ensure compliance for the following operations requirements in the Department
Information Technology
Business Continuity Management
Safety and Security (Physical and Cyber)
Quality Assurance
Document Control
Logistics
Inventory Checks
Facility Improvement
To interface with Corp Functions such as Procurement, Finance or Human Resource if required to resolve any issues related to project delivery
To lead the Department and collaborate with Corp IT and Vendors to migrate from existing to new ERP systems for the Division
Qualities We Value
Knowledge in Electronic / Mechanical Engineering or a related field
Strong knowledge of measurement and metrology principles
Minimum of five (5) years of relevant experience in managing the operations of a business division
Competent in managing resources, manpower, process improvements, and knowledge in generating reports and presentation skills
A good team player, a person with honesty, integrity, mature and self-motivated
Confident to communicate with all levels/different cultural backgrounds
Advantageous to have hand on experiences in the operations of a calibration and testing laboratory
Our Commitment That Goes Beyond the Norm
An environment where you will be working on cutting-edge technologies and architectures
Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated
Meaningful work and projects that make a difference in people’s lives
A fun, passionate and collaborative workplace
Competitive remuneration and comprehensive benefits
Location
Ang Mo Kio
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Media
#J-18808-Ljbffr


Required Skill Profession

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