Responsibilities
Manage and oversee the day-to-day operations, including scheduling, inventory management, and staff supervision
Ensure exceptional customer service and client satisfaction by monitoring and improving outlet procedures and protocols
Provide leadership, training, and development opportunities for the beauty therapy team to enhance their skills and performance
Contribute to the implementation of marketing and promotional strategies to attract new clients and increase salon revenue
Collaborate with the management team to identify and address operational challenges, implement solutions, and drive continuous improvement
Qualifications
Minimum 3 years of experience in a similar operational management role within the beauty industry
Strong leadership and people management skills, with the ability to motivate and develop a team of beauticians
Excellent customer service orientation and the ability to provide a high-quality experience
Proficient in inventory management, budgeting, and financial reporting
Excellent communication and interpersonal skills, with the ability to effectively liaise with clients, staff, and suppliers
Proven problem-solving and decision-making abilities, with a focus on driving continuous improvement
Keen eye for detail and a strong understanding of industry trends and best practices
Relevant qualifications in beauty therapy or a related field would be an advantage
Contact
Interested candidates can send resume to
Working Location
Fu Lu Shou Complex
149 Rochor Road
(S)
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