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Assistant Station Manager, BUKit Panjang LRT Job Opening In North West Community Development Council – Now Hiring SMRT Trains Ltd


Job description

Company description:

SMRT Trains Ltd was incorporated in 1987 and operates Singapore's first mass rapid transit system.

Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit.

With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

We have set our core values to be Integrity, Service & Safety and Excellence.

SMRT is committed to provide safe, reliable and comfortable service for our commuters.

Job description:

Job Purpose

The Assistant Station Manager supports the day-to-day operations of the LRT stations.

He works in a fast-paced and customer-facing environment, and possesses a service-oriented mindset and pleasant disposition.

He is able to multi-task effectively when responding to train, station and wayside operation requirements.

Responsibilities

Responsibilities:
• Ensure a safe and secure travel experience for our commuters.
• Ensure the delivery of excellent commuter-centric customer service experience focusing on care and comfort.
• Ensure delays and incidents are responded promptly and handled appropriately.
• Take personal responsibility, commitment and integrity to fulfil the Critical Work Functions and Key Tasks assigned herewith.

Support station operations and requirements
• Provide excellent commuter-centric customer service at station
• Conduct security patrol within station premises
• Conduct checks to ensure station equipment are in good working condition
• Respond to alarm status promptly e.g. fire alarm, ESP, etc.
• Perform crowd control to facilitate the movement of commuters at station concourse and platforms
• Carry out first-line recovery of trains, station and trackside equipment
• Perform administrative duties

Support train operations and requirements
• Provide excellent commuter-centric customer service in train
• Man revenue service train, handle train defects and operate train when required
• Perform sweep train operation to ensure system is safe before revenue service.
• Conduct security sweep on board trains

Comply with Rules, Regulations and Procedures
• Respond to rail incidents and/or accidents in accordance with assigned roles and responsibilities
• Communicate operational and service information to relevant staff and commuters during rail incidents and/or accidents
• Assist in the investigation of rail incidents and/or accidents
• Operate trains as instructed by Operations Control Centre

Support continuous improvement activities to enhance service reliability
• Propose workflow improvements to enhance operational efficiency of station and trains operations

Qualifications & Work Experience


• NITEC in an Engineering discipline
• Able to work on three rotating shift including weekends and public holidays
• Candidate with no experience are welcomed to apply

Skills

Technical skills include:
• Basic computer literacy

Generic skills include:
• Customer-service oriented
• Likes to work with people of all levels
• Committed and has passion for work
• Positive and open mind-set
• Meticulous and alert
• Ability to take initiative to make changes for better organization efficiency and effectiveness
• Ability to work independently and be a good team player
• Ability to work under stress and pressure
• Ability to communicate effectively and clearly
• Effective interpersonal skills
• Proficient in English and preferably in one other official language

Required Skill Profession

Other General


  • Job Details

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Unlock Your Assistant Station Potential: Insight & Career Growth Guide


Real-time Assistant Station Jobs Trends (Graphical Representation)

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Download Assistant Station Jobs Trends in North West Community Development Council and Singapore

Are You Looking for Assistant Station Manager, Bukit Panjang LRT Job?

Great news! is currently hiring and seeking a Assistant Station Manager, Bukit Panjang LRT to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SMRT Trains Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Station Manager, Bukit Panjang LRT Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North West Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Station Manager, Bukit Panjang LRT?

Key qualifications for Assistant Station Manager, Bukit Panjang LRT typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Station Manager, Bukit Panjang LRT Job Success

SMRT Trains Ltd interview tips for Assistant Station Manager, Bukit Panjang LRT

Here are some tips to help you prepare for and ace your Assistant Station Manager, Bukit Panjang LRT job interview:

Before the Interview:

Research: Learn about the SMRT Trains Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Station Manager, Bukit Panjang LRT interview at SMRT Trains Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SMRT Trains Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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