Job Responsibilities
Monitors perform first level of maintenance for AFC equipment such, are gates and ticketing machines
Monitors CCTV and makes necessary Public Announcements.
Assists passengers in fare-related, directional enquiries, attends unwell passengers and ender first aid when necessary
- Acknowledge and responds to alarm status e.g. MFT, ISCS, fire alarm, PEC, ESP activation, etc.
- Ensures passenger safety when commuters travel on escalators and boarding/alighting from train
- Attends incidents, alarms at the platforms and trains, carry out hand signalman duties when required.
- Provides travel directions for passengers travelling within the train system.
- Operates or manned the train so as to provide quick response towards train faults and alarms, while ensuring that any delays are kept to the minimal
- Carries out checks on illegally parked or abandoned bicycles or belongings.
- Conducts inspection takes appropriate actions on passengers who use concession tickets illegally, travel without valid tickets, and those louts regulations, e.g. drinking, eating, smoking in station premise.
- To liaise with cleaning personnel for station/toilet cleaning
- Reports any equipment fault to the Station Manager and files the fault reporting through the Maintenance Management System (MMS)
- Opening and Closing of Station, Opens and closes the station according to the timetable.
Switches the station equipment on / off before / after traffic hours - Facilitate track access during non-revenue hours, and checks for oil spills on the station platform tracks after the last Engineering Train had passed the station
- Handles all train/station incidents and emergencies, manages and reports all incidents and emergency situations relating to: Staff and passenger (accident, assault, molest, etc.) Trains (alarms, faults of trains)
- Passenger Service Centre (take local control of MFT functions due to failure of signaling equipment, responding to alarms/defects) Stations (e.g. crowd control, fire, bomb hoax, flooding, etc.)
- Checks and ensures that appropriate signs are put up during any rail incidents or delays to keep passengers updated of progress.
- Assist in service recovery during train service disruption
Job Requirement
- Diploma, NITEC/Higher NITEC in Engineering discipline.
- Able to perform rotating shift work based on a duty roster.
- Enjoys communicating with people and is service oriented.
- Able to work in a fast-paced and customer-facing environment.
- Possesses a service-oriented mindset and pleasant disposition.
- Able to multi-task effectively when responding to station operation requirements
Thong Yie Sze (EA Personnel Registration No: R
Inter Island Manpower Pte Ltd (Co Reg: N/ EA License: 08C3527)
Please send your updated resume by clicking Apply.
Only shortlisted candidates will be notified