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Urgent! Assistant Store Manager Job Opening In Singapore, Singapore – Now Hiring LVMH Group
Overview
The Assistant Store Manager is responsible for the overall store management by efficiently leading a team and ensuring smooth operations to optimize sales and deliver outstanding customer service.
Be an ambassador of Sephora and embrace working in a fast paced environment.
Responsibilities
People Management
Involved in the recruitment of store team together with HR department; maintain employee turnover and absenteeism; train and develop
Ensure all new joiners are well-trained and integrated into the environment
Work with the Store Manager on training plans and objectives for the store team
Coordinate training schedules and follow up with the Store Manager
Develop the store team individual career path; performance management
Work with the Store Manager on individual and store objectives / KPIs
Conduct annual, half-yearly and quarterly individual performance reviews with the Store team
Provide constructive feedback and coaching to the team for improvement
Propose internal promotions and transfers when necessary
Organize and animate; conduct the store team briefing every shift
Plan a well-organized store roster according to daily traffic and sales trends, optimizing the team resources
Ensure that the team’s grooming and behavior are according to the store’s SOP; work with the Store Manager on any disciplinary issue
Demonstrate the Sephora DNA to inspire and motivate the team
Create a positive and exciting environment with great team spirit
Drive Sales
Responsible for daily store operations, achieving store sales and profitability and ensuring every customer receives a great service experience
Set and communicate the KPIs to the team during the daily briefing
Communicate to the team on hourly sales achievements and take prompt action to achieve the final goal when necessary
Communicate and ensure that the team is aware of all the brand promotions mechanics and incentives
Ensure that complimentary gift wrapping services are introduced, key product launches and initiatives are fully supported
Be operationally hands-on, working with the team on the sales floor to achieve KPIs
Optimize Store Profitability
Keep abreast of direct competitors' promotional activities and propose action plans to the Store Manager
Analyze the sales, KPIs, store activity and propose action plans on a weekly and monthly basis; participate in cost management control
Customer Service
Build and nurture a strong relationship with loyal customers
Constantly focus on new members recruitment (CRM) to achieve the KPIs
Coordinate with HQ CRM team to ensure smooth implementation of Sephora’s CRM operations and policies
Manage and resolve any customer feedback
Ensure that every team member is trained on Mystery Shopper standards and that the standard is practised consistently
Merchandising
Ensure that the store is in good condition (shelves replenished, fixtures clean, testers and prices present in good condition); follow merchandising guidelines and planograms
Stock Management
Monitor stock inventory process to minimize shrinkage and ensure accuracy; stock room aligns with Sephora’s guidelines; liaise with Supply Chain on stock issues
Cash & Till Management
Train staff and enforce Sephora’s cash handling and shortage prevention procedures
Ensure store funds and deposits are maintained in accordance with Sephora’s policies
Others
Ensure communication within Weekly Action Box is disseminated to the team and required actions implemented
Ensure store compliance with Sephora's audit processes and requirements; any other ad hoc duties assigned
Qualifications
We would love to hear from you if you are someone with
6 years’ experience in store operations or sales management, of which 3 years in leading and developing a team
Experience in retail, FMCG or hospitality industry is preferred
Good analytical skills with an eye for detail
Proven leadership skills
Strong interpersonal communication skills
Service oriented with great passion for retail industry
About Sephora
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Crafting Dreams
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture.
We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind.
Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential.
We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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Unlock Your Assistant Store Potential: Insight & Career Growth Guide
Real-time Assistant Store Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistant Store in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24089 jobs in Singapore and 19523 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Assistant Store roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! LVMH Group is currently hiring and seeking a Assistant Store Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Assistant Store Manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at LVMH Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Assistant Store Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Assistant Store Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Assistant Store Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Assistant Store Manager interview at LVMH Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the LVMH Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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