Urgent! Assistant Store Manager Job Opening In Singapore, Singapore – Now Hiring Sephora
Assistant Store Manager
The Assistant Store Manager is responsible for the overall store management by efficiently leading a team and ensure smooth operations to optimize sales and deliver outstanding customer service.
Be an ambassador of Sephora and embrace working in a fast paced environment.
Responsibilities: (1) People Management
Recruit & Retention
Involved in the recruitment of store team together with HR departmentMaintain employee turnover and absenteeismTrain and Develop
Ensure all new joiners are well-trained and integrated into the environment
Work with the Store Manager on training plans and objectives for the store team
Coordinate training schedules and follow up with the Store Manager
Develop the Store team individual career pathPerformance Management
Work with the Store Manager on individual and store objectives / KPIs
Conduct annual, half yearly and quarterly individual performance review with the Store team
Provide constructive feedback and constantly provide coaching to the team for improvement
Propose internal promotions and transfers when necessary
Organize and AnimateConduct the Store team briefing every shift
Plan a well-organized store roster according to daily traffic and sales trend, optimizing the team resources
Ensure that the team's grooming and behavior are according to the store's SOPWork with the Store Manager on any disciplinary issue
Demonstrate the Sephora DNA to inspire and motivate the team
Create a positive and exciting environment with great team spirit
(2) Sales Management
Drive SalesResponsible for daily store operations, achieving store sales and profitability and ensuring every customer receives great service experience
Set and communicate the KPIs to the team during the daily briefing
Communicate to the team on hourly sales achievements and take prompt action to achieve final goal when necessary
Communicate and ensure that the team is aware of all the brand promotions mechanics and incentives
Ensure that complimentary gift wrapping services are introduced, key product launches and initiatives are fully supported
Be operationally hands-on, working with the team on the sales floor to achieve KPIs set
Optimize Store ProfitabilityKeep abreast of direct competitors' promotional activities and propose action plan to the Store Manager
Analyze the sales, KPIs, store's activity and propose action plan on a weekly and monthly basisParticipate in cost management control
Customer ServiceBuild and nurture a strong relationship with loyal customers
Constantly focus on new members recruitment (CRM) to achieve the KPIs set
Coordinate with HQ CRM team to ensure smooth implementation of Sephora's CRM operations and policie
Manage and resolve any customer's feedback
Ensure that the every team member is trained on Mystery Shopper standard and the standard is practised consistently
MerchandisingEnsure that the store is in good condition i.e. shelves are replenished, fixtures are clean, testers and prices are present in good condition
Ensure that the merchandising guidelines and planograms are followed according to the Merchandising Book and requirementsStock Management
Monitor the stock inventory process to minimize shrinkage and accuracy in stock management; stock room is according to Sephora's guidelines and standards
Liaise with Supply Chain team on any stock issue
Cash & Till Management
Train staff and enforce Sephora's cash handling and shortage prevention procedures
Ensure that store funds and deposits are maintained in accordance with Sephora's policies
(3) Others
Ensure communication within Weekly Action Box is disseminated to the team and required actions are implemented and follow through
Ensure store compliance with Sephora's audit processes and requirementsAny other ad hoc duties assigned
We would love to hear from you if you are someone with…
6 years' experience in store operations or sales management of which 3 years in leading and developing a team
Experience in retail, FMCG or hospitality industry is preferred
ood analytical skills with an eye for detail
Proven leadership skills
Strong interpersonal communication skills
Service oriented with great passion for retail industry
Proficient in MS Office
Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Assistant Store Potential: Insight & Career Growth Guide
Real-time Assistant Store Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistant Store in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24129 jobs in Singapore and 19530 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Assistant Store roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sephora is currently hiring and seeking a Assistant Store Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Assistant Store Manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sephora adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Assistant Store Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Assistant Store Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Assistant Store Manager interview at Sephora, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sephora's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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