Singapore, Singapore, Singapore (SFA, 51 Cuppage Road)
Department
SFA Regulatory Compliance
Job posted on
Oct 02, 2025
Employment type
Permanent - Full Time
Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom.
Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform.
It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme.
Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion.
It was the largest insurance deal in Singapore at the time.
Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan's leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.
Purpose of the Role:
- Developing and implementing the group-wide sales surveillance framework, including policies and standards in a fit-for-purpose manner commensurate with the size, nature and complexity of each core and subsidiary business entity.
The framework, policies and minimum control standards ensure the business is conducted in an ethical, professional and fair manner to deliver good outcomes for our customers, and promote a strong compliance culture in the organisation; and - Developing and implementing of BSC framework in a fit-for-purpose manner commensurate with the size, nature and complexity of the business.
The BSC framework and minimum control standards ensure the business is in compliance with regulatory requirements, and responsibility for developing a strong compliance culture in the organisation.
Key Responsibilities:
Regulatory Compliance
- Provide compliance advisory, develop and drive the conduct program to internal stakeholders on new regulatory developments/updates, including building a strong compliance culture and conduct in the organisation.
- Conduct risk assessment and gap analysis on key regulatory compliance risks, new regulatory initiatives and requirements.
- Engage stakeholders and facilitate the implementation of process and controls to mitigate regulatory and compliance risks, across the end-to-end Sales Advisory process.
- Deliver the standards of services expected by internal customers in term of the quality, appropriateness and timeliness of regulatory compliance support provided by the compliance team.
Regulatory Assurance
- Perform checks as stipulated under the BSC framework, including documentation review of sales advisory documents, client surveys (e.g., mail and/or call), BSC validation of misconduct investigated, and mystery shopping exercise.
- Provide support to section/department/working groups which will include sales assurance audits and any other projects as required
- Highlights any potential concerns/risks and proactively shares best risk management practices
- Understand the regulatory and compliance requirements pertaining to BSC Framework.
- Promote good conduct and compliance culture, practices, and training.
Requirements:
Experience
- Individual should be a seasoned, experienced executive with relevant experience typically gained within financial institutions
- Coverage of job experience should include sales surveillance compliance framework, disciplinary and conduct framework, financial and insurance products, operational risk, conduct risk and financial crime.
- Strong knowledge of Insurance, Financial Adviser and Capital Market regulations in Singapore, applicable to the insurance/financial industry such as Insurance Act, Financial Advisers Act (FAA) and its subsidiary regulations, Monetary Authority of Singapore (MAS) regulations, Central Provident Fund (CPF) Board regulations, Life Insurance Association (LIA) guidelines.
- Proven track record in managing people (People Manager), strategic programs, processes and good communication.
- Regional or group function experience.
Education
- Relevant degree or professional qualifications.
- At least 3 years' experience in the financial industry covering related areas including but not limited to regulatory compliance, in particular in emerging regulatory compliance areas - market conduct, sales audit, compliance, financial crime, internal controls, audit etc.
Key Stakeholders:
External:
- Regulator/Ministries: MAS (for market conduct infractions)
- Support engagement with others: External auditor; FIDReC
Internal:
- Director of Compliance
- CEO of SFA
- Audit
- Management
If you find yourself able to demonstrate the criteria above, apply with us now.
We look forward to your application.