Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom through technology-enabled solutions, a wide range of products and services, and a mobile-first experience.
Purpose of the role
Subject matter expert in technical underwriting, particularly in the space of large sum assured applications and preliminary underwriting enquiries.
Key Responsibilities
- Underwrite life, health, and high net worth insurance applications in accordance with Singlife’s philosophy, risk culture and guidelines.
- Work with Actuary, Distribution, Reinsurers, and other parties in handling of large sum assured applications or when facultative arrangement is required.
- Maintain high level of service quality for a positive customer experience and achieve Net Promoter Score.
Provide any necessary support to Distribution channels and maintain positive relationship with partner firms.
- Perform underwriting risk assessment on non-disclosure, post-claims underwriting, reinstatement, review of substandard terms and addition of riders on in-forced policies.
- Coach and develop fellow underwriters and relevant team members in technical underwriting and other relevant skillsets for lateral development and improving servicing quality.
- Support ad hoc projects and tasks in relation to strengthening underwriting quality control, governance, customer experience, efficiency gains & automation etc.
- Ensure compliance with regulatory and risk management controls, corporate policies, procedures, and underwriting guidelines.
Key Decision within the Role
Provide underwriting outcome on applications and policies within your authority limits.
Team
May lead 1-2 junior underwriters.
Requirements
- Minimally 5 years of life and health underwriting experience with underwriting authority limit of S$2Mil.
Preferably with experience in high net worth segment.
- Demonstrate strong organizational, communication, analytics & problem-solving skills.
Adopt human-centered mindset prioritizing superior customer experience in the course of work.
- Flexible and agile in adapting to constant changes in a dynamic environment, provide direction in steering product squad and prioritization to align with the latest changes.
- Good understanding of the regulatory aspects of life, health and investment linked insurance industry.
If you find yourself able to demonstrate the criteria above, apply with us now.
We look forward to your application.
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