Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Associate | 5 Days Sembawang DAPH.
Singapore Jobs Expertini

Urgent! Associate | 5 Days - Sembawang DAPH Job Opening In Sembawang Estate – Now Hiring PERSOL

Associate | 5 Days Sembawang DAPH



Job description

Our client is a Singaporean electric utility company and retailer.

It is the largest power generation company in Singapore,

Location: Sembawang 
Working Hours: Monday - Friday (8AM - 5:30PM) 

Responsibilities:
1) Payment reconciliation:

·       Ensure all payment from different payment channels are reconciled with bank statement and with customer's balance.

·       All payments via various payment channel being reconciled.

·       Make sure customer's payment is updated correctly, including unallocated payment

·       All Recurring payment (Giro & CC) are run on time for deduction from customer bank account & CC.

·       Weekly Usave is process on time and in order

·       Payment received in bank statement via fund transfer, manual PayNow and cheques are created and properly reconciled

2) Dunning process:

·       Ensure all reminders/ Dunning process are in place.

·       Ensure reminder letters/ Email /SMS are sent.

·       Follow up with uncontactable customers

·       Waive late payment interest according to dunning levels.

·       Negotiate / Propose installment schedule

·       Reconciled with MSSL records when transferred over.

·       Perform arrears call for customer with outstanding security deposit

·       Weekly reporting on the security deposit status to internal team

3) Monitoring of customer payment and arrears:

·       Ensure customer's pay in time and arrears are kept to a minimum level

·       Monitor aging report calling list, ensure call centre agents follow up on customer's arrears.

Perform arrears call as and when required.

·       Initiate the transfer back (EBT transfer out) of non-payment customer to SP Services.

·       Prepare Transfer out letter of non-payment customer

·       Compile and refer to collection agency for uncollectible debts

·       Process excess payment / SD are refund upon final invoice.

4) Provide support to customer service team:

·       Ensure that customer's enquiries are promptly attended.

·       Provide case support (customer enquiry) to Customer Service team as and when required

·       Provide guidance and training to customer service team and/or call centre agents on business processes when necessary

·       Mailing of hardcopy forms and LOA

·       Process GIRO and CC application forms and ensure application status reflected in system

·       Any other ad-hoc activities assigned by the supervisor

Requirement:

  • Minimum 1 year of working experience as payment associate in manufacturing industry
  • Independent and work with minimum supervision
  • Administrative accuracy with an eye for detail
  • Must be comfortable with high volume of transactions

We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No: 01C4394| DAPHNE CHIAM WERN XIN| Reg No: R

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy.

Our full privacy policy is available at If you wish to withdraw your consent, please drop us an email to let us know.

Please feel free to contact us if you have any queries.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Associate 5 Potential: Insight & Career Growth Guide


  • Real-time Associate 5 Jobs Trends in Sembawang Estate, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Associate 5 in Sembawang Estate, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 13139 jobs in Singapore and 115 jobs in Sembawang Estate. This comprehensive analysis highlights market share and opportunities for professionals in Associate 5 roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Associate | 5 Days Sembawang DAPH Job?

    Great news! is currently hiring and seeking a Associate | 5 Days Sembawang DAPH to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PERSOL adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Associate | 5 Days Sembawang DAPH Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Sembawang Estate. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Associate | 5 Days Sembawang DAPH?

    Key qualifications for Associate | 5 Days Sembawang DAPH typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Associate | 5 Days Sembawang DAPH?

    To improve your chances of getting hired for Associate | 5 Days Sembawang DAPH, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Associate | 5 Days Sembawang DAPH Job Success
    PERSOL interview tips for Associate | 5 Days   Sembawang DAPH

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the PERSOL's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Associate | 5 Days Sembawang DAPH interview at PERSOL, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PERSOL's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Associate | 5 Days Sembawang DAPH Positions

    Setting up job alerts for Associate | 5 Days Sembawang DAPH is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!