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Associate Director, DevOps & Quality Assurance Job Opening In Singapore, Singapore – Now Hiring AIA


Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

The incumbent will be a key driver of our engineering-driven culture and be responsible for designing and implementing strategic initiatives that leverage AI and Machine Learning to create self-healing, automated, and cloud-native operational systems.

This is a hands-on leadership role for a technically proficient individual with the vision and negotiation skills to champion change, eliminate manual processes, and foster a culture of collaboration across our engineering, DevOps, and Site Reliability Engineering (SRE) teams.

WHAT YOU WILL DO:

  • Strategy & Leadership: Design and implement a multi-year strategy to automate and optimize IT operations using AI/ML-driven solutions, predictive analytics, and self-healing systems.

    Drive the cultural change towards a proactive, autonomous operations model and continuous delivery mindset.

    Evangelize and implement modern SRE practices across engineering teams.

  • Devops Implementation: Lead the organizational cultural transformation towards engineering-driven practices and DevOps excellence

  • AIOps Implementation: Lead the development and deployment of AIOps platforms to proactively identify and resolve issues, reduce alert fatigue, and improve infrastructure and application observability and performance.

  • Process Transformation: Spearhead initiatives to eliminate traditional operations bottlenecks, automate manual processes, and establish new standards for operational efficiency and system reliability.

  • Team Collaboration: Foster a collaborative and integrated environment across product engineering, DevOps, and Site Reliability Engineering (SRE) teams to ensure shared ownership and accountability for the full application lifecycle.

  • Platform Modernization: Guide the evolution of our CI/CD pipelines, container orchestration on Kubernetes, and cloud-native infrastructure to support autonomous and proactive operations.

  • Cultural Change: Act as a change agent within the organization, articulating the vision for an engineering-driven culture and using excellent communication and negotiation skills to build consensus and drive adoption of new methodologies.

  • Hands-on Contribution: Remain deeply hands-on with the technology stack, actively contributing to architectural design, code reviews, and key technical decisions to ensure a seamless bridge between innovation and execution.

  • WHAT YOU SHOULD HAVE:

  • Degree from a recognized University in Information Technology, Computer Science, Computer Engineering.

  • Certifications in AIOps, DevOps, AWS/Azure/GCP, ITIL, or related fields are a plus.

    GenAI certifications (e.g., NVIDIA, Google, Databricks) is highly desirable.

  • A minimum of 10-15 years of deep DevOps & SRE Experience: Extensive, hands-on experience in DevOps and SRE principles, including CI/CD pipeline automation, infrastructure-as-code, and observability.

  • AI/ML for Operations: Proven experience in designing or implementing AI/ML-driven solutions for IT operations, covering both infrastructure and application observability, such as log analysis, anomaly detection, and predictive maintenance.

  • Modern Technology Stack: Strong practical experience with technologies:

    Languages: Java, NodeJs, Python

    Front-end: ReactJs

    Containerization & Orchestration: Docker and Kubernetes

    CI/CD: GitHub Actions, Bamboo, or similar tools

    Infrastructure as Code & Observability Tools: Terraform, CloudFormation, ELK, Dynatrace, Prometheus, Grafana, Datadog etc.

    Proficiency in scripting (Python, PowerShell)

  • Cloud-Native Architecture: Expertise in designing and managing cloud-native systems, microservices architectures, and distributed systems.

  • Experience with microservices architecture and API management.

  • Knowledge of security best practices and DevSecOps implementations.

  • Ensure automated systems are complied with security, governance, and regulatory standards.

  • Proven track record of successfully implementing AIOps/NoOps strategies in large-scale enterprises, preferably in highly regulated industries such as financial insurance.

  • Requires in-depth experience, knowledge and skills in own discipline.

  • Uses best practices and knowledge of internal/external business issues to improve products or services.

  • Ability to work in high-pressure environment, troubleshoot complex issues across on-prem and cloud quickly, and successfully handle multiple priorities.

  • Have systematic problem-solving approach, effective communications skills and have sense of ownership and drive.

  • Works independently with minimal guidance.

  • Manage resource and ability to perform capacity planning.

  • Applies best practices and knowledge of internal/external business issues to improve products or services in own discipline.

  • Solves moderately complex problems; takes a new perspective on existing solutions.

  • Interprets customer needs, assesses requirements and identifies solutions to non-standard requests.

  • Explains information and persuades others in straightforward situations.

  • Makes decisions for own work priorities and allocation of time to meet deadlines.

  • Is accountable for technical contribution to project team or sub-team.

  • Builds awareness of costs related to own work.

  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Associate Director Potential: Insight & Career Growth Guide


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