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Urgent! Associate Director / Director, Marketing Strategy & Operations Job Opening In Singapore, Singapore – Now Hiring Klook
About Klook
We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
Do you share our belief in the wonders of travel?
Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel.
Care to be a part of this revolution?
Join us!
About Marketing Planning, Strategy & Operations
We’re looking for a strategic leader who can connect the dots between business goals, marketing performance, and operational excellence.
As the Head / Director of Marketing Strategy & Operations at Klook, you’ll lead a team of analysts and operations specialists while steering the planning and strategy backbone of our global B2C marketing engine.
This team is not executional by design.
Instead, it will be deeply embedded in enabling, orchestrating, and optimizing execution across channels, campaigns, and the broader demand ecosystem.
Your role isn’t just about managing processes, it’s about solving complex problems, driving clarity, and ensuring marketing teams across regions are set up for success.
You’ll partner closely with senior stakeholders across Marketing, Finance, and Analytics to align strategy, optimize investments, and build scalable ways of working.
What you’ll do (Main Accountabilities)
Lead and mentor a team of analysts and operations coordinators to deliver high-impact planning, forecasting, and reporting.
Drive annual and quarterly marketing planning cycles, translating business priorities into actionable roadmaps.
Build demand forecasts and investment models that guide budget allocation and performance strategy.
Oversee budget allocation, resourcing, and operational efficiency across channels and markets.
Partner with senior leadership and cross-functional teams to align strategy and solve structural challenges.
Champion integrated marketing strategies, ensuring synergy across paid, owned, and earned channels.
Elevate ways of working through toolkits, frameworks, and onboarding programs
Foster a data-driven culture by promoting actionable insights, retrospectives, and continuous improvement.
Explore marketing AI and new tooling to push productivity and innovation.
What you’ll need (Capabilities)
Proven leader with experience managing high-performing teams (analysts, ops, or strategy roles).
Strong background in marketing strategy, business operations, or consulting, with 6-8 years of experience.
Skilled in stakeholder communication and alignment at senior levels.
Deep understanding of marketing funnels, CAC, GMV, and ROI models.
Strong analytical toolkit: SQL, BigQuery, Excel, Tableau/Looker (or similar).
Ability to structure ambiguous problems and build scalable solutions.
Fluent in English; additional Asian language skills are a plus.
Industry experience in e-commerce, tech, or high-growth consumer brands preferred.
What you’ll get
Lead and grow a talented, international team.
Play a key role in shaping the growth strategy of a leading global travel and experiences platform.
Drive strategic initiatives with direct commercial and operational impact.
Work in a culture that values smart thinking, innovation, and bold execution.
Every day brings new challenges and opportunities to create real change.
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
✨ Smart • Intelligent • Private • Secure
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Unlock Your Associate Director Potential: Insight & Career Growth Guide
Real-time Associate Director Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Associate Director in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 18227 jobs in Singapore and 16561 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Associate Director roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Klook is currently hiring and seeking a Associate Director / Director, Marketing Strategy & Operations to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Klook adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Associate Director / Director, Marketing Strategy & Operations Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Associate Director / Director, Marketing Strategy & Operations typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Associate Director / Director, Marketing Strategy & Operations interview at Klook, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Klook's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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