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Urgent! Asst Manager, Development Job Opening In Singapore, Singapore – Now Hiring Certis CISCO Secure Logistics Pte Ltd

Asst Manager, Development



Job description


•    Actively involve and drive the development and implementation of existing/new project for the Business Unit.
•    Work closely with management team on overall growth strategy to ensure product is appealing to market by evaluating marketing competition and analyzing customer data.
•    Oversee the product line's life cycle and anticipate any problems after deployment.
•    Familiarize with the product line's components and potential impact on the market as a whole.
•    Proactively conceive, document and drive the creation of new enhancements based on research, data collection, competitive analysis, marketing understanding, customer input and feedback.
•    Prepare and execute launch and marketing events for new and existing product lines.
•    Be the subject matter expert for go-to-market strategy.
•    Identify, approach and onboard potential partners.
•    Obtain a complete understanding of all customers' contractual agreements to drive the fulfilment of requests and services within the SLA and to facilitate accurate financial forecasting.
•    Manage and communicate with key personnel on operational support.
•    Engaging the customers, internal stakeholders and/ or vendors to ensure smooth delivery of services.
•    Manages all escalations and complaints with appropriate priority and diligence.
•    Work closely with Sales/Account Managers to ensure timely renewal of contract.
•    Identify operational gaps and drive to ensure closure, both internally and externally.
•    Prepare and present the leads forecasting and resources capacity planning for deployment team.
•    Responsible for driving segment business with emphasis on revenue and user growth.
•    Develop end-to-end go to market plan on new product launches and maintaining the attractiveness of the existing product.
•    Monitor and maintain competitive benchmarks and market trends.

Present analysis and propose counter or upgrade measures to maintain competitiveness.
•    Assist in reviewing and improving workflows to boost efficiency.
•    Support the implementation of practical tools or low-code solutions to streamline operations.


Required Skill Profession

Other General



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