Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: AVP, User Experience Journey Specialist, Transformation and Data, Group COO.
Singapore Jobs Expertini

Urgent! AVP, User Experience Journey Specialist, Transformation and Data, Group COO Job Opening In Singapore, Singapore – Now Hiring DBS Bank

AVP, User Experience Journey Specialist, Transformation and Data, Group COO



Job description

AVP, User Experience Journey Specialist, Transformation and Data, Group COO-(WD77350)

Business Function:

Here at the DBS Transformation & Data, Group COO, we focus on nurturing the culture of the World's Best Bank, 2025, 2021, 2019 (Euromoney) and “World’s Best Digital Bank” (Euromoney, 2016 & 2018).

Our approach is a combination of both science and art; we immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our pipeline, and build connections between corporate entrepreneurs and start-ups.

We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play.

We are passionate and committed to make banking joyful (while having lots of fun)!

Key Responsibilities:

Play a vital role in equipping our employees with digital tools that drive efficiency.

You will advance our PeopleTech initiatives, ensuring seamless platform operations, championing effective stakeholder collaborations, and delivering projects that directly elevate our digital workplace and overall employee experience.

You'll be at the heart of initiatives that truly make a difference for our people.

PeopleTech Platform Operations: This role involves crucial technical oversight for our PeopleTech ecosystem.

You will facilitate and support regular platform cadences with key leads, acting as a primary liaison with technology teams to coordinate system changes, essential upgrades, and efficient issue resolution for PeopleTech applications.

A key part of this will be performance monitoring and reporting, where you'll track platform metrics, user adoption rates, and gather user feedback to prepare insightful reports for leadership.

Additionally, you will assist in the thorough testing and validation of new features or enhancements prior to their rollout, and continuously enhance and maintain our Digital Tools portal, ensuring it remains user-friendly and an accessible source of information for all employees.

Business Coordination and Stakeholders Engagement: Your responsibilities here center on fostering strong collaboration and clear communication across the organization.

You will effectively engage with cross-functional stakeholders on critical matters such as platform updates and budgeting processes, ensuring ongoing communication cadences are well-managed.

A significant aspect of this focus will be documentation and knowledge sharing, where you will develop and maintain clear processes, comprehensive FAQs, and helpful guides to enrich the Digital Tools portal experience for all employees.

Cross-Functional Project Execution: This area emphasizes your ability to drive projects from conception to completion across different teams.

You will maintain comprehensive project trackers, dynamic dashboards, and clear documentation, ensuring transparency and alignment across both technology and business leads.

Effective communication is key; you will prepare accurate meeting notes, distill action items, and manage follow-ups to maintain project momentum.

Furthermore, you will organize and facilitate impactful collaborative sessions, including workshops, pilot programs, and testing sessions, involving both technology and business stakeholders.

Ultimately, you will promote and facilitate effective knowledge sharing practices across both sides of our innovative 2-in-a-box model.

Requirements:

  • Bachelor's degree with 8+ years' financial institution experience
  • Proficiency in facilitating platform cadences; liaising for tech changes/resolutions.
  • Experience in performance monitoring, reporting, metrics tracking, and user adoption.
  • Skilled in experimentation, thorough testing and validation of new digital feature enhancements.
  • Proven capability enhancing and maintaining user-friendly digital portals/knowledge bases.
  • Strong track record fostering collaboration and clear communication with stakeholders.
  • Expertise developing/maintaining processes, FAQs, and guides for knowledge sharing.
  • Adept at maintaining comprehensive project trackers, dashboards, and documentation.
  • Excellent communication: meeting notes, action items, and follow-ups.
  • Experience organizing and facilitating impactful collaborative sessions with diverse stakeholders.
  • Apply now
    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    Primary Location

    :Singapore-DBS Asia Central

    Job

    :User Experience

    Schedule

    :Regular

    Employee Status

    :Full-time:

    Job Posting

    :Sep 18, 2025, 7:42:35 AM


    Required Skill Profession

    Business Operations Specialists



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your AVP User Potential: Insight & Career Growth Guide


    • Real-time AVP User Jobs Trends in Singapore, Singapore (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for AVP User in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1270 jobs in Singapore and 1221 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in AVP User roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for AVP, User Experience Journey Specialist, Transformation and Data, Group COO Job?

      Great news! is currently hiring and seeking a AVP, User Experience Journey Specialist, Transformation and Data, Group COO to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DBS Bank adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
    • What Is the Average Salary Range for AVP, User Experience Journey Specialist, Transformation and Data, Group COO Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for AVP, User Experience Journey Specialist, Transformation and Data, Group COO?

      Key qualifications for AVP, User Experience Journey Specialist, Transformation and Data, Group COO typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for AVP, User Experience Journey Specialist, Transformation and Data, Group COO?

      To improve your chances of getting hired for AVP, User Experience Journey Specialist, Transformation and Data, Group COO, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for AVP, User Experience Journey Specialist, Transformation and Data, Group COO Job Success
      DBS Bank interview tips for AVP, User Experience Journey Specialist, Transformation and Data, Group COO

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the DBS Bank's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your AVP, User Experience Journey Specialist, Transformation and Data, Group COO interview at DBS Bank, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DBS Bank's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for AVP, User Experience Journey Specialist, Transformation and Data, Group COO Positions

      Setting up job alerts for AVP, User Experience Journey Specialist, Transformation and Data, Group COO is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!